Interpreter Services Coordinator 1 (41-3209) Access to Justice

Full Job Description

The Interpreter Services Coordinator is responsible for the overall management of interpreter services, policies, and related programs overseen by the Access to Justice Services Department.

* Employees transferring from another State of Alaska agency may receive consideration for advance step placement.

The Position

Coordinate statewide language interpreter services for all courtroom hearings and proceedings by working with interpreter providers, state court interpreter programs, freelance contract interpreters, and other qualified spoken and sign language professionals.

Maintain and improve the interpreter scheduling system to enhance quality, efficiency, and timeliness of services.

Assist in developing criteria for selecting and contracting with interpreters and support the management of interpreter programs, including registering candidates for training, helping conduct training activities, and assisting with the administration of national proficiency exams.

Use databases to locate, procure, and coordinate interpreter services to meet court operational needs.

Prepare regular and ad hoc reports related to interpreter usage, claims, billing inquiries, and workload statistics.

Coordinate with administrative staff regarding contracts, travel arrangements, and interpreter compensation.

Ensure interpreter video and audio equipment is available and coordinate installation with IT technicians and local court staff.

Support Language Access initiatives, including development and maintenance of an online interpreter orientation program.

Assist with the development, implementation, and maintenance of court rules, policies, procedures, and the statewide Language Access Plan.

Evaluate language service initiatives, identify emerging issues and trends, and recommend improvements or additional programs.

Participate in complex projects involving national, state, and local agencies to improve the delivery of language access services statewide.

This is a partially-exempt position serving "at-will" to the hiring authority.

Knowledge, Skills, Abilities:

An Interpreter Services Coordinator 1 requires knowledge of:

• Standard office practice, procedure, software, and equipment.
• Computer applications such as word processing software, spreadsheets, databases, and case and document management systems.
• Court interpreter functions and the services they provide to the trial courts.
• Organizational structure of the Alaska Court System.
• Alaska Rules of Court, Alaska Statutes, and Administrative Rules.
• Current trends in the provision of interpreter services.

The Interpreter Services Coordinator is a flexibly-staffed position.

Progression to a higher level will occur if the incumbent: 1) successfully completes a specified training plan; 2) meets all other specified terms of the flexible staffing agreement; 3) meets the minimum qualifications of the higher level; 4) is certified by the supervisor as capable to perform at a higher level; and 5) is approved the Human Resources Department.

Work Hours

Full-time court employees currently work 37.5 hours per week. The work hours for this position are Monday – Friday, 8:00 a.m. to 4:30 p.m. with a one-hour lunch break. Travel may be required.

Exceptional Benefits for Full-Time Employees

We offer a competitive benefits package that includes 12 paid holidays, medical, dental, and optional vision coverage, and employer-paid life insurance.

Employees are enrolled in the Public Employees Retirement System (PERS) and the Alaska Supplemental Annuity Plan (SBS), with access to the Alaska Deferred Compensation Plan.

Personal leave is accrued for vacation, illness, or personal needs.

Enjoy peace of mind and long-term security while serving your community.

See http://doa.alaska.gov/drb/index.html for additional information.

IMPORTANT: Attach a resume and a letter expressing your interest in employment with the Alaska Court System. Failure to submit a resume and cover letter may disqualify you from consideration for an interview.

For more information on the Alaska Court System, please visit:
http://www.courts.alaska.gov

For information about what state courts do, please watch the following short video:
VIDEO: The who, what, when, where and how of state courts

The Alaska Court System is an EEO employer and proudly promotes diversity.

Requirements

A bachelor’s degree from an accredited college AND two years of advanced level professional or administrative experience in court administration, public administration, community development, research, social work, or a closely related field. The required advanced level experience could be met by service as a Clerk of Court 3-6, Chief Deputy Clerk, or Court Supervisor 3-4 with the Alaska Court System (ACS), or similar work experience with ACS or another employer.

OR

A high school diploma or General Educational Development (GED) certificate AND six years of advanced level professional or administrative experience in court administration, public administration, community development, research, social work, or a closely related field. The required advanced level experience could be met by service as a Clerk of Court 3-6, Chief Deputy Clerk, or Court Supervisor 3-4 with the Alaska Court System (ACS), or similar work experience with ACS or another employer.

OR

Any combination totaling six years of education from an accredited college AND advanced level professional or administrative experience in court administration, public administration, community development, research, social work, or a closely related field. The required advanced level experience could be met by service as a Clerk of Court 3-6, Chief Deputy Clerk, or Court Supervisor 3-4 with the Alaska Court System (ACS), or similar work experience with ACS or another employer.

Qualifications

This applies to your application submission.

Documents to be Attached to the Application (REQUIRED):

• Resume (listing all employers for the past ten years)
• A letter of interest, completed per the instructions below.
• A list of three (3) professional references who have had supervisory authority over you along with their daytime contact phone numbers and email addresses.

LETTER OF INTEREST
Please attach this to your application before submitting it online or, if unable to attach to your application email it to recruitment@akcourts.gov.

Your letter should: 1) Be professionally written and include proper format, grammar, spelling and punctuation. 2) Explain how you meet the minimum qualifications of the position.

3) Explain why you are the best candidate for the position. Your letter will be used to help determine which applicants will advance to the interview phase of the recruitment and selection process.

If you do not attach a professional letter of interest, you may not move on to the interview phase.

LEGAL EMPLOYMENTThe State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States.

It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The Alaska Court System does not sponsor visas.

WORK EXPERIENCEIf using work experience not already documented in your application, provide the employer’s name, your job title, dates of employment and whether full or part-time.

Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met.

If they are not, the applicant will not advance to the interview and selection phase of the recruitment.

EDUCATIONIf post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application.

If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field.

Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications for the position and are required with each application.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the minimum qualifications listed above.

If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S.

education programs; or an accredited U.S.

post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution.

It is your responsibility to provide such evidence when applying.

SELECTION PROCEDUREApplicants will be required to meet the Minimum Qualifications as outlined above. Unfortunately, we cannot always interview all applicants.

If your application is considered "not qualified," you will be sent a notice within two weeks after the closing date for this recruitment.

If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501-2005 within five workdays from the date the notice is mailed to you.

Qualified applications will be forwarded to the hiring supervisor.

MULTIPLE VACANCIES NOTICEThis recruitment may be used for more than one (1) vacancy.

The applicant pool acquired during this recruitment may be used for future vacancies for up to sixty (60) days after this recruitment closes.

Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

NEPOTISM REVIEWTo avoid a conflict of interest and the appearance of impropriety, applicants who have a spouse, close relative, and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director.BACKGROUND CHECKA background check will be conducted prior to an employment offer being made.

Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer "no" to these questions.

If you are not sure if your situation requires disclosure, please contact the Human Resources Department at (907) 264-8242. The Court System reserves the right to confirm all background information.

Additional Information

Contact Title: Recruitment
E-Mail: recruitment@akcourts.gov

Mailing Address: 820 West 4th Avenue, Anchorage, AK 99501