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Posted: January 5, 2026 (10 days ago)

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INTERNAL POSTING: UI Program Field Services Manager-Columbia

State of South Carolina

Department of Employment and Workforce

Recent

Location

South Carolina, 29210

Salary

$80,000 - $85,000

per year

Closes

January 20, 2026More State jobs →

Job Description

Summary

This job involves leading a team that handles field services for South Carolina's unemployment insurance program, including staff management, employer compliance checks, and improving how the program runs overall.

It's a managerial role focused on training employees, reviewing tax accounts, and creating policies to support the state's workforce.

A good fit would be someone with experience in auditing and team leadership who enjoys working in government to help connect jobseekers with opportunities.

Key Requirements

  • Bachelor's degree in a related field such as accounting
  • At least five years of experience in auditing, account documentation, and interviewing
  • Strong leadership and team management skills
  • Experience managing auditors or investigators
  • Ability to manage budgets, projects, and timelines to meet agency goals
  • Knowledge of unemployment insurance program operations and compliance
  • Proficiency in human resource activities like training, evaluation, and performance feedback

Full Job Description

20250730104652_DEW Logo.png
About Us

Business is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state?

Year after year, experts pick our state as one the best in the country for doing business. Just last year, South Carolina announced more than 14,000 new jobs and $10 billion in capital investment.

Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses.

And our hospitality industry is primed to take off as travelers from around the world continue to discover the beauty and accessibility of South Carolina’s mountains and coast.

Here at the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker who comes through our doors with their next great career opportunity!

Are you looking for a meaningful position at an agency brimming with optimism and camaraderie that also offers job security, affordable health insurance, great retirement benefits, and work-life balance?

If so, continue reading to discover your chance to make a difference at DEW!

**INTERNAL POSTING - only current DEW employees will be considered. **

Job Description

This position reports to the Integrity Director within the Unemployment Insurance (UI) Division in Columbia.

UI operates a statewide program, encompassing employer tax liability determination, collections, records maintenance, and the processing, payment, and recovery of unemployment benefit claims.

The UI Program Field Services Manager will be responsible for managing and directing the field service activities of the UI program, ensuring the program operates efficiently and effectively.

The selected individual must have a strong understanding of the program’s operation, ability to achieve established goals and measures, and ability to work collaboratively with various stakeholders to enhance service delivery and meet the mission of the agency.

Key Responsibilities

The UI Program Field Services Manager will:

  • Responsible for recruiting, hiring, training, developing, evaluating, and managing staff engaged in providing UI program services.
  • Responsible for human resource management activities for assigned personnel including development and training, timely completion of EPMS forms, coaching and feedback on activities and performance.
  • Directs the compliance review of South Carolina employer tax liability and account maintenance to ensure employer compliance in accordance with federal/state statutes and reporting requirements.
  • Recommends the development and dissemination of policies and procedures (SOPs) for the administration of UI Integrity program.
  • Demonstrates and applies relevant and appropriate knowledge, trade craft, and leadership competency to achieve division objectives and initiatives.

If you’re ready to take on this challenge and help support South Carolina’s workforce system, please apply. We look forward to hearing from you!


Requirements

Education and Experience

A bachelor's degree in a related field, such as accounting, and at least five years of experience with auditing, account documenting and interviewing.

Qualifications

Strong leadership skills, effective management of budget resources, projects, and timelines to achieve agency goals, and experience in managing a team of auditors/investigators.

Additional Information

Supplemental questions are considered part of your official application. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

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Posted on NEOGOV: 1/5/2026 | Added to FreshGovJobs: 1/6/2026

Source: NEOGOV | ID: neogov-sc-5183314