INFORMATION TECHNOLOGY SPECIALIST

Full Job Description

This position is located in the Drug Enforcement Administration (DEA), San Diego Field Division, CA.

This position(s) primary purpose is to provide technical support to the Division's Information Technology (IT) systems and telecommunications.

For more information on eligibility requirements see: DEA Employment Eligibility Applicants must meet all of the required qualification requirements described below by the closing of this announcement.

If you are qualifying based on education or if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.

Applicants applying for the GS-12 must meet one of the following requirements: A.

Have at least one full year of qualifying specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-11 grade level.

Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

Qualifying experience must demonstrate the following: 1) Planning for the total database environment including database management systems, data dictionaries, security systems, communications software, and end user software; 2) Assisting with the non-firebird Internet/Wi-Fi system infrastructure for critical sensitive investigations; 3) Analyzing, reviewing, and recommending upgrades for existing databases; and 4) Assisting and resolving problems of the server, network devices, storage, and client devices, support IT systems of all end users on a daily basis by monitoring, and troubleshooting.

Applicants applying for the GS-13 must meet one of the following requirements: A.

Have at least one full year of qualifying specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-12 grade level.

Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

Qualifying experience must demonstrate the following: 1) Planning for the total database environment including database management systems, data dictionaries, security systems, communications software, and end user software; 2) Managing the entire non-firebird Internet/Wi-Fi system infrastructure for critical sensitive investigations; 3) Analyzing, reviewing, and recommending upgrades for existing databases; 4) Overseeing and resolving problems of the server, network devices, storage, and client devices, support IT systems of all end users on a daily basis by monitoring, and troubleshooting; and 5) Resolving difficult technical issues associated with the installation or change in configuration of equipment and systems.

Additional information on the position qualification requirements are located in the Office of Personnel Management's (OPM) Qualifications Standards Handbook.

Time-In-Grade Requirement: Applicants must meet time-in-grade and time after competitive appointment requirements by the closing date of this announcement. Major Duties:

As a INFORMATION TECHNOLOGY SPECIALIST, your typical work assignments may include: Conducting complex studies relating to analysis design and security tasks within divisional related programs.

Designing, preparing and setting up complex and difficult computer programs (Apple iTunes, IOS upgrades, anti-virus software).

Planning for the total database environment including database management systems, data dictionaries, security systems, communications software, and end user software.

Ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of systems administration services for a major segment of an agency, such as a region or multi-state area.

Overseeing and resolving problems of the server, network devices, storage, and client devices, support IT systems of all end users on a daily basis by monitoring, and troubleshooting.