Information Technology Generalist Administrator 1

Full Job Description

Are you interested in developing custom solutions using Microsoft Power Apps and Power Automate to streamline workflows, automate business processes, and modernize legacy applications? If so, take the next step in your career with the Public Safety IT Delivery Center as an Information Technology Generalist Administrator 1. This position allows you to utilize your specialized skill set to provide support to the Public Safety Delivery Center’s (PSDC) SharePoint Development, Test, and Production environments, involving installation, configuration, administration, and security management. Unleash your potential with our dynamic team of professionals!

Requirements

As an IT Generalist Administrator 1, you will serve as the SharePoint administrator and developer for the PSDC, where you will be maintaining and enhancing multiple SharePoint environments. Work involves installing and upgrading SharePoint farms, configuring web applications and site collections, as well as managing system security, service packs, and cumulative updates. You will have the opportunity to troubleshoot technical issues, support content administrators, and ensure all PSDC SharePoint environments operate efficiently and securely. Within this role, you will also serve as a hands-on administrator for PSDC agency portals, such as the PSP iNet and the DOC (Department of Corrections), PBPP (Pennsylvania Board of Probation & Parole), and PCCD (Pennsylvania Commission on Crime and Delinquency) intranet sites. This involves designing, developing, and maintaining agency portals in compliance with OA standards; re-engineering legacy applications into Power Platform solutions; and collaborating with Pennsylvania Interactive (PAI) and agency Communications Offices on site design, navigation, accessibility, and taxonomy. Additional responsibilities include:

• Developing applications and automation solutions using Power Apps, Power Automate, and PowerShell scripting
• Providing technical consultation and training to agency personnel
• Monitoring on-premises and cloud environments
• Participating in modernization and continuity of government initiatives

Apply today to play a key role in PSDC's digital transformation efforts by advancing cloud-based collaboration, low-code application development, and process automation across supported agencies!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week (Wednesday, Thursday, and Friday).

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Mechanicsburg. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Information Technology Generalist 2, Applications Developer 2, Database Analyst, Information Security Specialist 1, or Network Specialist 2; or
• Five years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; or
• Three years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate’s degree in any information technology field; or
• One year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information technology field; or
• An equivalent combination of experience and training.

Other Requirements:

• This particular position also requires two or more years of full-time professional experience with Microsoft SharePoint SE Administration.
• This particular position also requires two or more years of full-time professional experience with Windows Server and IIS Administration.
• This particular position also requires two or more years of full-time professional experience with Microsoft Power Platform (e.g., Power Apps, Power Automate).
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.