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Posted: January 14, 2026 (1 day ago)

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Information Technology Generalist 2

Commonwealth of Pennsylvania

Public School Employees' Retirement System

Fresh

Location

Pennsylvania, 17120

Salary

$67,736 - $102,905

per year

Closes

January 28, 2026

Job Description

Summary

This job involves managing and supporting the imaging and scanning systems used for handling important pension documents in a state retirement agency for public school employees.

You'll install software, troubleshoot issues, advise staff on technology options, and ensure smooth integration with other business tools.

It's a great fit for someone with hands-on experience in document imaging who communicates well and can juggle multiple tasks in a government office setting.

Key Requirements

  • One year of experience as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1 (or equivalent)
  • Four years of general IT experience, including one year in applications development, maintenance, or network operations
  • Technical expertise in imaging and scanning software, workflows, and technologies
  • Experience deploying, installing, planning, and supporting imaging systems
  • Strong written and verbal communication skills
  • Ability to manage workloads, prioritize tasks, and provide help desk support
  • Knowledge of integrating imaging systems with other business applications

Full Job Description

The Pennsylvania Public School Employees Retirement System (PSERS) serves over 500,000 active and retired public-school employees through its defined benefit and defined contribution plans. We are looking for an Informational Technology Generalist 2 to join our Bureau of Information Technology, Business Application Division to support the agency's imaging system, scanning software, and the master document inventory for PSERS mission critical pension application. If you have technical experience with imaging and scanning software, imaging workflows, as well as strong communication and documentation skills this opportunity may be the right next step in your career. Apply today!

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Requirements

The Information Technology Generalist 2 serves as the Imaging System Administrator and as such performs deployment, installation, planning, and support functions. This position performs administrative and consultative work advising staff on capabilities and limitations of available information technology and provides expertise and leadership for all phases of the comprehensive Imaging storage and retrieval system.

In this role you will be responsible to serve as the Scanning Capture and Analytics application Administrator; provide expertise on issues, problems, solutions, and capabilities and limitations of imaging and scanning technologies; handle needed interfaces between imaging and scanning systems with other agency business applications; and provides help desk support for issues with imaging, scanning, and document processing.

Candidates who will be successful in this role will have the ability to communicate both written and verbally and are able to manage workloads and prioritize.

Interested in learning more? Additional details regarding this position can be found in the position description.


Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch. Work hours may be flexible and can be discussed during the interview.
  • Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office based on operational needs.

    In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

    If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

    Additional details may be provided during the interview.

  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • Four years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services; or
  • Two years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate’s degree in any information technology field; or
  • A bachelor's degree in any information technology field; or
  • An equivalent combination of experience and training.
  • Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.


Legal Requirements:

  • A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

  • Veterans:

    • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

    Telecommunications Relay Service (TRS):

    • 711 (hearing and speech disabilities or other individuals).

    If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.


    The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

    The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

    The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

    All diverse candidates are encouraged to apply.

    Additional Information

    • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
    • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
    • Your score is valid for this specific posting only.
    • You must provide complete and accurate information or:
      • your score may be lower than deserved.
      • you may be disqualified.
    • You may only apply/test once for this posting.
    • Your results will be provided via email.

    Check your resume before applying to catch common mistakes

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    Posted on NEOGOV: 1/14/2026 | Added to FreshGovJobs: 1/14/2026

    Source: NEOGOV | ID: neogov-pabureau-5193086