Tourist Information Counselor
Commonwealth of Pennsylvania
Posted: January 12, 2026 (3 days ago)
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Commonwealth of Pennsylvania
Liquor Control Board
Location
Pennsylvania, 17120
Salary
$67,736 - $102,905
per year
Type
Full Time
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This job involves maintaining and supporting the point-of-sale systems for over 600 liquor stores across Pennsylvania, including installing hardware like scanners and registers, troubleshooting issues, and making software updates.
It also includes integrating these systems with the agency's main business software and providing expert help to users and teams.
A good fit would be someone with hands-on tech experience in retail systems, who enjoys problem-solving, working with diverse teams, and is okay with occasional on-call duties outside regular hours.
The Pennsylvania Liquor Control Board (PLCB) has an exciting opportunity for a professional Information Technology Generalist 2 in the Bureau of Enterprise Applications Solutions, Enterprise Integration QA and Testing Division.
In this role you will be responsible for the upkeep and maintenance of all PLCB stores as a part of the Point-of-Service (POS) team - to include equipment like scanners, pin pads, registers and other related stuff.
The position will be handling equipment as well as responsible for some software/application development and maintenance. Apply with us today!

The general area of responsibility of the position is to work as a technical specialist for the Point-of-Service (POS) system.
The duties include support, maintenance, and enhancements to the POS system.
The position also supports integration of the PLCB (Pennsylvania Liquor Control Board) ERP (Enterprise Resource Planning) system with the POS system.
This position shares a division of statewide responsibility for the Pennsylvania Liquor Control Board's Point of Service (POS) System, which includes both hardware and software for each of over 600 Fine Wine and Good Spirits stores, 10 training academies, several testing sites and management systems.
Additional responsibilities include:
Oversees and coordinates the installation of POS equipment and systems in all sites, stores and temporary locations such as festival stores.
Ensures that the equipment and systems are installed correctly by working with several support personnel with ranging degrees of technical knowledge.
Works with various teams and contractors to accomplish this activity.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Telework: This position is eligible for telework.
You will have the opportunity to work from home part-time up to three days a week, with two days per week in the Northwest Office Building in Harrisburg.
In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Telework arrangements are subject to change.
Additional details may be provided during the interview.
QUALIFICATIONS
Minimum Experience and Training Requirements:
Other Requirements:
Legal Requirements:
You must pass a background investigation.
An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code.
Other criminal convictions will be reviewed on a case-by-case basis.
Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.
Commonwealth employees who wish to use their seniority rights must apply to the internal and external postings for their seniority rights to be considered.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.
Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
Veterans:
Telecommunications Relay Service (TRS):
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.
All diverse candidates are encouraged to apply.
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