Incident Reporting Specialist

Full Job Description

This position is located in the Department of Health and Human Services, Administration for Children and Families, headquartered in Washington, District of Columbia.

Please note that this JOA will close at 11:59PM on the date that the 50th application has been received.

WHAT WE ARE LOOKING FOR Minimum Qualifications: You must have one year specialized experience to perform successfully the duties of the position.

To be creditable, specialized experience must have been equivalent to at least the GS-12 grade level in the Federal service performing ALL of the following: Conducting evaluation and analysis of child welfare programs serving unaccompanied alien children (UAC) and refugee populations (e.g., reviewing incident trends, program operations, or safety outcomes) to support policy and quality improvement.

Analyzing Child Level Events data and preparing reports by synthesizing quantitative or qualitative incident information (e.g., safety concerns, behavioral escalations, critical events) for use by leadership and oversight bodies.

Performing data analysis of unaccompanied alien children (UAC) grantee residential programs to identify child safety issues (e.g., evaluating patterns in significant incident reports, monitoring compliance with program standards, and recommending corrective or risk-mitigation actions).

Reviewing and analyzing child welfare reporting (e.g., behavioral notes, significant incident reports, home study reports) for accuracy, completeness, and alignment with policies, while identifying trends and validating information for internal or external inquiries.

Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience.

In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time.

As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification.

Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.

Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description.

Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment.

The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed.

It is expected that this documentation is included in the employee's official personnel record.

In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.

Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment.

You will receive credit for all qualifying experience, including volunteer experience.

If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.

OPM Qualification General Policies Website Major Duties:

WHAT YOU'LL BE DOING DAY TO DAY As an Incident Reporting Specialist, you will use your knowledge and experience to optimize business results and customer experience by: Produces and delivers comprehensive reports on incident trends and outcomes using both quantitative and qualitative data.

Serves as a subject matter expert on statutes, regulations and policies related to incident reporting, analysis and management.

Assess performance metrics and risk mitigation outcomes across the incident management lifecycle.

Provides technical support and guidance to ORR and grantee staff on data submission, reporting accuracy, and interpretation.