Human Services Program Executive 1

Full Job Description

Are you a driven, detail-oriented professional with a passion for transforming complex data into actionable insights that strengthen public programs? The Department of Human Services is seeking an innovative and results-focused Human Services Program Executive 1 to join the Office of Mental Health and Substance Abuse Services. In this influential leadership role, you will guide data analytics, reporting, and program evaluation efforts that support Pennsylvania’s publicly funded behavioral health system. If you are ready to broaden your leadership experience, address meaningful challenges, and shape the future of behavioral health and community mental health services across the Commonwealth, we encourage you to apply and help advance these vital initiatives.

Requirements

In this position, you will serve as the Business Intelligence Section Chief, leading efforts to leverage data in monitoring program performance, evaluating outcomes, and supporting strategic decision-making for mental health and substance use services across the Commonwealth.

You will analyze large, complex datasets from counties, managed care organizations, providers, and state systems to identify trends, evaluate service utilization, and drive policy and program enhancements.

This role offers a unique opportunity to collaborate with program leaders, technical specialists, and external partners to advance data-driven practices and support the delivery of high-quality behavioral health services for Pennsylvanians.

This work requires a high degree of independence, initiative, and sound judgment while operating within established policies, procedures, and guidelines.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. You will be required to work in the Harrisburg office on Tuesdays and Wednesdays.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Four years of professional experience in the development, implementation, or evaluation of a human services program or program operations, including two years of consultative or supervisory experience; or
• An equivalent combination of experience and training that includes two years of professional consultative or supervisory experience in the development, implementation, or evaluation of a human services program or program operations.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only.

Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.