Family Support Specialist - Human Services - BFA - Berkeley Co.
State of West Virginia
Posted: March 17, 2026 (0 days ago)
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Library of Congress
Legislative Branch
Location
Location not specified
Salary
$121,785 - $158,322
per year
Type
Full-Time
More Human Resources jobs →Closes
This job involves advising managers at the Library of Congress on handling employee issues like misconduct, poor performance, and workplace disruptions, including preparing documents for actions such as warnings, suspensions, or terminations.
The role also includes training supervisors on these topics and providing expert guidance to ensure everything follows federal rules.
It's a good fit for someone with strong people skills, experience in HR disputes, and the ability to communicate clearly and stay organized under pressure.
This position is located in Human Capital Directorate, Chief Operating Officer. The position description numbers for this position is 130869.
The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. Salary will be set according to the incumbent's duty station.
This is a non-supervisory, non-bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Knowledge of federal laws and regulations related to misconduct that govern corrective, disciplinary, and adverse actions for federal government employees.** Ability to provide seasoned consultation regarding the application of the Douglas Factors.** Ability to provide expert level guidance to management on performance-based actions utilizing knowledge of federal laws and regulations and an agency's policies, procedures, and practices.
Ability to provide customer service. Ability to communicate effectively other than in writing. Major Duties:
The selectee for this position will join a team responsible for administering the Employee Relations program at the Library of Congress.
With oversight by the Employee Relations Team leader, the incumbent advises Library management on addressing employee misconduct via a wide range of corrective, disciplinary, and adverse actions from counselings and reprimands to suspensions and removals.
This work requires substantial interpretation of Library and federal regulations and drafting and reviewing documents including counseling memos, written warnings, notices of proposed adverse actions, and final decision letters, and ensuring that documentation adheres to Library policies and practices.
Advise management on Employee Relations matters such as emergency situations involving employees who are causing disruption and employees who can no longer perform their duties due to medical issues.
Advises management on addressing performance issues, and drafts supporting documents including performance improvement plans, and demotion or removal notices.
Develops materials for, and assists in conducting, supervisory/managerial training on employee relations topics.
As necessary, appears as a witness at hearings regarding facts or procedures in employee relations cases.
Builds and maintains cooperative working relationships with executives, managers, and supervisors as well as colleagues in other Library units, and feels comfortable communicating to a variety of management officials at various levels and persuading management on the appropriate course of action in Employee Relations matters to ensure the efficiency and effectiveness of the Employee Relations program.
Manages a variety of competing demands related to incoming cases and ongoing actions with flexibility.
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