Family Support Specialist - Human Services - BFA - Berkeley Co.
State of West Virginia
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Family Support Specialist - Human Services - BFA - Berkeley Co.
State of West Virginia
HUMAN SERVICES - BFA - Region 1 - Berkeley/Jefferson/Morgan
Location
West Virginia, 25305
Salary
$34,247 - $58,936
per year
Type
Full-Time
More Social Services jobs →Closes
April 3, 2026
SES Pay Grade
Base salary range: $147,649 - $221,900
Typical requirements: Executive-level leadership experience. Senior executive qualifications required.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This job involves helping families in need by checking if they qualify for financial aid programs like TANF, guiding them toward self-sufficiency through services and job goals, and connecting them with community resources.
A good fit would be someone with a bachelor's degree or related experience in interviewing people and supporting those facing challenges, who is organized, empathetic, and comfortable with travel and occasional overtime.
Key Requirements
- Bachelor's degree from an accredited college or university, or equivalent combination of education and experience in interviewing/evaluating clients or helping troubled individuals/families
- One year of full-time paid experience in interviewing clients, evaluating data against standards, or supporting social development for troubled individuals/families
- Valid driver's license and access to reliable transportation for required travel
- Ability to process applications, conduct telephone and face-to-face interviews, and complete assessments accurately within program guidelines
- Skills in analyzing aptitude test results to develop employment goals and making referrals to appropriate agencies
- Adherence to policies from the Office of Family Assistance
- Willingness to work mandatory overtime and complete a one-year probationary period
Full Job Description
Under general supervision, perform work at the full-performance level by determining eligibility for all TANF and economic service programs accurately and efficiently.
Assist clients in becoming self-sufficient via department services and community programs. Complete assessments and activity placements.
Must process applications and conduct telephone and face-to-face interviews within program requirements.
Analyze and interpret aptitude test results to direct the development of employment goals for applicants. Make referrals to appropriate agencies when necessary.
Work must adhere to policies outlines by the Office of Family Assistance. Employee must possess a valid driver’s license and must have access to transportation for required travel.
Performs related work as required.
Mandatory overtime may be required for this position.
Berkeley, Jefferson, Morgan counties
Click The APPLY Link To Apply Online.
Qualifications
Training: A bachelor's degree from an accredited college or university.Substitution: Any combination of college training and/or full-time or equivalent part-time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development may substitute for the required training on a year-for-year basis.
Experience: One year of full-time or equivalent part-time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development.
Additional Information
Probationary period of 1 yr.
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