HOUSING MANAGEMENT ASSISTANT
Commander, Navy Installations Command
FreshPosted Mar 11
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Posted: March 10, 2026 (3 days ago)
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HOUSING MANAGEMENT ASSISTANT
Commander, Navy Installations Command
Department of the Navy
GS-5 Pay Grade
Base salary range: $33,878 - $44,042
Typical requirements: 1 year specialized experience. Bachelor's degree.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This job involves helping military families find and manage housing on a naval base in California, including answering questions about available options, handling complaints, and arranging repairs for homes.
It requires coordinating inspections and ensuring everything meets standards to keep residents satisfied.
A good fit would be someone with customer service experience, organizational skills, and a knack for problem-solving in a supportive environment.
Key Requirements
- At least one year of specialized experience equivalent to GS-05 level in housing management or related field
- Strong customer service skills to counsel residents on housing options
- Ability to process complaints, conduct investigations, and resolve issues
- Experience processing requests for permanent and temporary housing
- Proficiency in scheduling maintenance, repairs, and follow-up inspections
- Skill in performing physical inspections to identify deficiencies and damages
- Knowledge of housing program compliance and mandates
Full Job Description
You will serve as a HOUSING MANAGEMENT ASSISTANT in the FAMILY HOUSING OFFICE of NAVAL BASE VENTURA COUNTY.
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector.
Specialized experience must demonstrate the following: 1) Ensuring proper customer service and compliance with appropriate mandates of the Housing Program; 2) Receiving and processing complaints and related investigations concerning residents; 3) Processing requests for permanent and temporary quarters; 4) Scheduling and coordinating the maintenance and repair of housing units and conducting follow-up inspections to verify that discrepancies are corrected.
Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Major Duties:
- You will counsel customers regarding the availability, type, and size of housing available.
- You will perform physical inspections to identify deficiencies, assess damages and determine the appropriate corrective measure.
- You will schedule and coordinate maintenance, repair and other work required to correct discrepancies.
- You will identify housing deficiencies to submit appropriate documentation for improvements.
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