Summary
This role involves managing the application process for home rehabilitation loans, checking if applicants qualify based on income and property details, and ensuring all paperwork is handled correctly to release funds.
It also includes explaining program rules to homeowners, training participants, and keeping records up to date.
A good fit would be someone organized with experience in loans who enjoys helping people improve their homes and working in a team.
Full Job Description
Under direction, is responsible for the coordination of the intake and processing of applications and program marketing for the Housing Production Program. Working conditions are primarily inside an office environment. May exercise direct supervision over assigned staff.
Work LocationCity Tower - 100 W. Houston St., San Antonio, TX 78205
Work Hours7:45 a.m. - 4:30 p.m., Monday - Friday
Requirements
- Coordinates the day to day operation of all home rehabilitation loan programs, ensuring compliance with federal, state, and local guidelines.
- Reviews applications for assistance to ensure completeness and accuracy prior to processing.
- Determines client's eligibility (income verification, ownership, availability of funds, property qualifications, etc).
- Works with City Attorney's Office to prepare all documents required to issue commitment and schedules appointment for execution of documents.
- Explains program terms and conditions of assistance to applicants and ensures understanding prior to execution.
- Orders title reviews to confirm sufficient or presumed home ownership with City Attorney Office support.
- Prepares legal documents for closing and ensures that all documents and follow up is complete before releasing funds for closing.
- Responsible for maintaining related logs and records and preparing necessary reports.
- Conducts training sessions for homeowners who wish to participate in the program and other copartners.
- Performs related duties and fulfills responsibilities as required.
Qualifications
- Bachelor's Degree from an accredited college or university.
- Two (2) years of experience in mortgage loan processing and underwriting.
Preferred Qualifications
- Bilingual in English/Spanish.
- Experience determining income eligibility for housing programs.
- Experience in mortgage loan processing and underwriting.
- Experience working within a team.
Applicant Information
Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job.
One year of full-time experience is defined as 30 or more hours worked per week for 12 months.
One year of higher education is defined as 30 credit hours completed at an accredited college or university.
Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification.
Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
Additional Information
- Knowledge of principles and practices of supervision, training, and personnel management
- Knowledge of housing programs and assistance available to customers.
- Knowledge of loan processing practices and procedures.
- Skill in utilizing a personal computer and associated software programs.
- Ability to operate a computer keyboard and other basic office equipment.
- Ability to prepare accurate and concise reports.
- Ability to communicate clearly and effectively.
- Ability to establish and maintain effective working relationships with City staff and the general public.