Housing Authority Case Manager - Owned Housing

Full Job Description

Requirements

• Oversee the daily operations of the PHA Owned Properties, including tenant relations, lease administration, rent collection, property maintenance, and adherence to all relevant regulations and policies.
• Assist in coordinating the activities of maintenance, groundskeeping, and custodial staff to ensure that all properties are maintained to a high standard and that repairs and improvements are completed in a timely and cost-effective manner.
• Manage the marketing and leasing process, including the coordination of property showings, tenant screenings, lease negotiations, and move-in/move-out inspections.
• Operate motor vehicle in the performance of duties.
• Develop and maintain positive relationships with residents, promptly addressing concerns and complaints, and working collaboratively with residents to create a safe and welcoming community.
• Ensure compliance with all applicable federal, state, and local regulations, as well as PHA policies, regarding affordable housing programs, tenant eligibility, occupancy, and rent calculations.
• Maintain accurate and up-to-date records related to property management, including tenant files, rent rolls, maintenance requests, and incident reports, utilizing appropriate software and systems.
  
• Collaborate with PHA staff, social service providers, and other community partners to facilitate the provision of support services and resources for residents, as needed.
• Participate in ongoing professional development and training opportunities to stay current with industry trends, best practices, and regulatory changes impacting the affordable housing sector.
• Other duties as assigned by your supervisor.

Qualifications

EXPERIENCE AND TRAINING

1. Two years college course work in human relations, public administration or related field; AND
2. Two years of experience working with low-income families or the elderly in a social services agency or Housing Authori­ty; OR
3. Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.

SPECIAL REQUIREMENTS

• The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.

Must possess a current driver's license in the applicant's state of residence and an acceptable driving history.

Marion County Housing Authority will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to Marion County Housing Authority policy and procedure.

• This assignment is not represented by a union.
• This is a full-time position, which is eligible for overtime.
• Typical Work Schedule: Monday through Friday, 8:00 A.M. - 5:00 P.M, with flexibility depending upon the needs of the department and program.

PHYSICAL REQUIREMENTS
Operates a motor vehicle; sees using depth perception; stands; sits; moves about the work area; bends forward; stoops; crawls; reaches overhead; lifts up to 30 lbs.; pushes up to 50 lbs.; pulls up to 50 lbs.; carries up to 50 lbs.; moves carts weighing up to 50 lbs.; operates a keyboard, copy and fax machines, and other office equipment; speaks clearly and audibly; reads a 12 pt. font; rapid-mental/hand/eye coordination; sees using depth perception; hears a normal (or whispered) level of speech; may be rarely exposed to heat, cold, dust, uneven areas, noise, wet areas, and chemicals; may need to use ladders or scaffolding rarely; possible exposure to blood/body fluids.