Health System Specialist (Facility Systems Redesign Specialist)

Full Job Description

The primary purpose of this position is to implement a Performance Improvement program at the Health Care System level.

The position is responsible for delivering Performance Improvement techniques to a broad array of program and services throughout the Medical Center, including Lean, Six Sigma, Coaching, Project Management, and Training.

Additional functions of the position involve advising leadership in the formulation of planning complex facility wide Strategic Plans.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/24/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

The Occupational Series 0671 includes an Individual Occupational Requirement (IOR).

Candidates may not hold a position in this series without meeting one of the IOR requirements established by OPM: Undergraduate or graduate education in a major field of study hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

OR, Specialized experience in Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

OR, Successful completion of an agency-sponsored on-the-job training program, it included a formal individualized training plan.

Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

In addition, you must also meet the specialized experience as described below: Specialized Experience: For the GS-12 Health System Specialist (Systems Redesign), you must have at least one (1) full year of specialized experience equivalent to the GS-11 level in the Federal service that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of a Health System Specialist (Systems Redesign).

Qualifying specialized experience includes, but is not limited to: Analyzing data and conducting background research on issues; pulling, isolating and manipulating data to identify root causes of a performance issue; developing statistical models to measure success of performance improvement actions; developing written and verbal teaching materials; providing consultation to executive, service line, and program leadership by leveraging VA data analytics resources.

NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Duties include but are not limited to: Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts.

Acts as the project lead for healthcare and operational improvement projects impacting patientcare delivery systems and functions throughout the medical center.

Facilitates, coaches, and trains audiences at all levels of the organizations throughout the lifecycle of a performance improvement project.

Organizes, directs, controls and coordinates group activities in a timely and effective manner. Conducts extensive work in analyzing data and conducting background research on the issue.

Leads a team of subject matter experts, front line staff and leadership through a rigorous and defined project management process utilizing multiple tools from Lean Six Sigma, Lean VATAMCCS and other performance improvement disciplines to further define the current state of the process.

Identifies various solutions approaches and when necessary further leads them through prioritizing exercises with tools like affinity diagrams, PICK Charts and multi-voting.

Creates designs of experiment that align to project goals and team developed solutions. The designs of experiment are hypotheses which are monitored through data for effectiveness or failure.

Designs of experiment are often iterative and will involve multiple solutions in random or sequential order.

Develops benchmarks, and assigns a schedule or priority level to a potential project based on the needs of the organization and direct consultation with executive leadership.

Delivers training materials and curriculum consisting of advanced practices of project management, statistics, coaching, facilitation and leadership.

Work Schedule: 8:00 am - 4:30pm, Monday - Friday Telework: Ad-hoc Virtual: This is not a virtual position.

Position Description/PD#: Health System Specialist (Facility Systems Redesign Specialist)/PDS0012A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved.

Permanent Change of Station (PCS): Not Authorized