Health System Specialist

Full Job Description

This position is located in the Office of Change Management for the Department of Veterans Affairs (VA) Electronic Health Records Modernization - Integration Office (EHRM-IO), located within the Office of the Deputy Secretary of VA (DEPSECVA), where the incumbent serves as a Health System Specialist.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/07/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

This series requires an IOR (Individual Occupational Requirement) : Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

OR Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field.

This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities.

Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: *Missions, organizations, programs, and requirements of health care delivery systems; *Regulations and standards of various regulatory and credentialing groups; and *Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

OR Special Provision for In-service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan.

Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13, in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to specialized experience is defined as work that involves experience in healthcare system education and advanced concepts and methods improving the quality and accessibility of education applicable to an assigned program area; analyzing, evaluating, and coordinating healthcare delivery systems and operations in relation to electronic health record (EHR) system implementation; project management necessary to identify requirements, and tactics to operationalize large-scale organization change initiatives; applying qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs; management principles to integrate multiple methods of learning as new training strategies and models are developed; and organizational principles to develop, coordinate, and issue institutional, functional or individual training policy.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Apply change management theory and application at the national, regional, and local level; leading up to, during, and after deployment of the modernized Electronic Health Record (EHR).

Determine long-rang work plans and schedules to implement goals, objectives and deadlines set by higher management.

Incumbent determines resource needs, allocates resources and accounts for their effective use.

Integrate organizational goals, change management theory, contract management and communications skills in a rapidly changing environment.

Apply project management tools and techniques as well as change management theory and application.

Work closely with the Change Management Training Strategy and Change Management Stakeholder Engagement teams to ensure cross-function communication and effective approach in implementation of all field facing change management activities.

Execute change management programs to meet the needs of end-users of the modernized electronic health records within the regions and sites under his/her purview.

Apply qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs throughout the Electronic Health Records Modernization and Integrated Office (EHRM-IO).

Identify education needs, models, and resources related to the implementation of change management practices, particularly "best practices" for the multiple VA site's deployment of Electronic Health Record Modernization EHRM) across the organization.

Express oral and written communication skills to interact effectively with a variety of internal external stakeholders.

Prepare written and oral presentations requiring extensive technical and analytical input by the incumbent and/or subordinates.

Work Schedule: Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: May be authorized Telework: This position may be authorized for telework.

Telework eligibility will be discussed during the interview process. Virtual: This is may be authorized as a virtual position.

Position Description/PD#: Health System Specialist/PD18987A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized