Health Services Manager 1 - WCC

Full Job Description

Health Services Manager 1
Washington Corrections Center
Shelton, WA.

The Department of Corrections is seeking a highly motivated and qualified Health Services Manager 1 for the Washington Corrections Center in Shelton, WA.

The Health Services Division provides health care administration to a comprehensive, complex health care delivery system.

This includes oversight and complete responsibility in each institution for the medical, dental, and mental health facility, intermittent and contract employees consisting of high-level clinical professionals and clinical support staff and providing consultant and advisory services to the Department of Corrections on health care matters.

The division provides incarcerated individuals constitutional rights to health care while incarcerated and plans for the incarcerated individual’s return to the community as seamlessly as possible.

Those incarcerated individuals who will not return to the community will be provided with a constitutional level of health care throughout their lives.

Under the direction of the Health Care Manager 3, the Health Services Manager 1 will establish, implement, and manage an innovative and comprehensive health care delivery system composed of integrated programs in compliance with state and federal law, applicable Collective Bargaining Agreements, and/or standards for close/maximum, medium, and minimum-security level incarcerated individuals in a correctional facility. Effectively and efficiently provide a health care delivery system which includes primary, secondary, and tertiary care. Supervise and manage inpatient hospital services and outpatient services which includes scheduled and emergency care, nursing, dental, mental health, pharmacy, radiology and laboratory services, patient health records, custody and related support services.

A COMPLETED APPLICATION PACKET WILL INCLUDE:

• A detailed resume
• A cover letter
• Three professional references

Applications will be reviewed as they are received. The hiring authority reserves the right to offer the position at any time during the recruitment process. It is to the applicant's advantage to apply as early as possible.

Requirements

Assists the Health Services Manager 2 or 3 in the administration of the health care program for WCC to include medical, mental health and dental needs of incarcerated individuals:

• Provides leadership and effective management of medical, inpatient and outpatient care, dental services, pharmacy, and radiology services, including custody, patient health records, and other support services to offenders in an adult corrections facility.
• Ensures fiduciary responsibility and effective management of state resources.
• Participate in the development of the health care budget and building programs.
• Maintains adequate supplies and equipment.
• Maintains on-site inventory controls; requisitions supplies for centralized sources in the approved method; assures appropriate disposal of hazardous waste. Ensures the emergency medical charts and emergency response equipment supplies are maintained.

Ensures health services operations and personnel practices are aligned with agency policy and applicable Collective Bargaining Agreements.

Supervises and coaches’ other health services supervisors in managing personnel and in application of agency policies and Collective Bargaining Agreement articles.

Promote and uphold health care standards, services, safety, and practices of the agency:

• Serves as a liaison among health services program, custody, and other program managers in coordinating services to offender populations and assist with resolution of security and program issues.
• Participates in local institution and statewide safety and security inspections; reports inadequacies; works collaboratively to address problems.
• Conducts and participates in regular monthly drills. Provides input and evaluates effectiveness. Subject to emergency assignments to help with security in the event of an inmate disturbance, civil disturbance, or natural disaster.
• Oversees the health services operational readiness for scheduled and unscheduled inspections and audits from the Department of Health, Board of Pharmacy, Department of Corrections (Emergency Response, PREA Safety, Pharmacy, and Operations audits), and any other government regulatory agency.

Other administrative/managerial responsibilities.

Qualifications

Required Qualifications:

• Three (3) years of supervisory or management experience in an acute or ambulatory health care system.

AND

Analysis – Uses data and information in a clear and rational thought process to access and understand issues, evaluate options, form accurate conclusions, and make decisions.

Identifies key facts, understands the nature and relationship between data elements, recognizes underlying principles or patterns in an array of data, determine if additional data should be collected.

Uses judgement and critical thinking in the absence of clear guidelines to draw conclusions about further actions.

Observation and Inspection – Critically observes and inspects people, conditions, and the environment to detect problems.

Acutely aware of critical details, alert and attentive when performing other work, understands normal conditions and constantly compares the current status to the norm to identify subtle changes and incremental deviation, makes informed judgement about when a change in current status must occur and determines appropriate action.

Uses insight to identify contributing and mediating factors. Understands that documentation and other forms of communication cause others to understand and take appropriate action.

Decisiveness – Makes timely decisions without sacrificing quality even under ambiguous circumstances or when data is limited.

Recognizes when a decision must be made and moved forward, delegates decision making authority, appropriately advocates for important patient care objectives, and finds common ground and solutions among diverse interests.




Preferred Qualifications:

• Associate or Bachelor’s degree preferred, involving major study in health services or a related field. OR Master’s in Health Care Administration or Masters in Business Administration/Masters in Public Administration with a Health Services Administration Concentration. ACHE Certification, a plus.
• Minimum of 1 year managing/overseeing a health care delivery system to include inpatient or outpatient care.
• Prior health care administration in an adult correctional environment.
• Knowledge of quality management practices; QA/CQI experience.
• Strong working knowledge of WACs, RCW, State, Federal law, ACA Standards, DOH-DPC Standards, the Offender Health Plan, personnel resource guidelines, CBA’s and labor relations.



Note: on a case-by-case basis, the appointing authority has the authority to determine if a candidate who does not technically meet qualifications should be considered for a hire when there is a limited applicant pool.

Additional Information

Mission: The mission of DOC is to improve public safety by positively changing lives.

Our Vision: Working together for safer communities.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values:

1. Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.

Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety.

We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.

2. People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
3. Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
4. Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.

IMPORTANT NOTES:

Please include a minimum of three (3) professional references with your application.

A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

**Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.

We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.

A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.

• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.

When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.

• This position may be represented by a bargaining unit.
• Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.
• Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.

Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application.

You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

• Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps A-M. Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range.

DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.

https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

We are committed to hiring individuals who possess core diversity competencies:

Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.

• Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds.
• Respectfully acknowledge people's differences and recognize these differences as important and valuable.
• Promote inclusiveness.
• Be culturally sensitive and appropriate.
• Respect and value diverse backgrounds and traditions.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority.

Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.

Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email nicholas.epps@doc1.wa.gov.For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.