Health Care Referral Coordinator (Office Automation)

Full Job Description

About the Position: This position is located at the Army Health Clinic Presidio, Monterey, California. This position has a typing requirement of 40 wpm.

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

Current Civilian Employees of the Defense Health Agency (DHA) Current Permanent Department of Defense (DoD) Civilian Employee Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes performing administrative duties in support of the clinic such as assisting beneficiaries with appointment scheduling, referrals and/or claims; coordinating with providers and staff on patient inquiries and utilizing automated system to prepare correspondence, reports and/or monitor expenditures.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-6).

Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-6).

Major Duties:

• Receive referrals for all beneficiaries for health care to include civilian provider referrals, civilian diagnostic testing and durable medical equipment to be supplied by civilian resources.
• Review and verify claims and assist in budget execution.
• Receive and verify invoices for accuracy, coordinates with requestor to ensure items or services were received as requested.
• Prepare recurring and special reports detailing fund status and provide input for other budget reports.
• Maintain automated registers to track expenditures by accounts and individual departments.
• Assist individuals in obtaining health care benefits and preparing appeals when benefits are denied.
• Operate word processing equipment using the full variety and complexity of software functions to generate correspondence and reports.