Summary

This role involves overseeing daily operations at indoor pools, including supervising lifeguards, ensuring safety for swimmers and staff, managing customer service, and handling financial tasks like collecting fees and preparing reports.

A good fit would be someone with strong leadership skills, experience in aquatics or recreation, and the ability to make quick decisions in high-pressure situations to protect public safety.

Key Requirements

Current lifeguard certification and CPR/First Aid training
Experience supervising staff and volunteers in aquatic settings
Knowledge of aquatic safety protocols and facility maintenance
Ability to manage financial tasks including cash handling and revenue reporting
Strong customer service skills for frontline interactions
Proficiency in record-keeping and compliance with health/safety standards
Availability to work in a team under pool manager supervision

Full Job Description

Agency Summary With over a century of history advancing the value of parks, Indy Parks is committed to protecting and enhancing the community's assets for the future.

We will be a leader in making Indianapolis a vibrant, happy, and healthy place to live.

By providing premier greenspaces and recreation opportunities, we welcome all residents, regardless of race, gender, socio-economic status, ability, or identity, to connect to nature, to the community, and to themselves.

The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County.

Job Summary

Position is responsible for routine daily operational tasks related to aquatic operations at assigned park location under the supervision and direction of the pool or park manager.

Work related activities would include all facets of recreational programming, aquatic operations, frontline customer service, and service delivery. Established policies and procedures control actions.

Independent judgment is utilized when there are no available policies and procedures and errors in judgment may cause serious risk and significant liability.

Incumbent will be required to exercise good judgment in the areas of aquatic safety and facility operations.

Incumbent will be required to make quick, concise, and correct decisions that may affect the health, safety and well-being of pool patrons and staff. Position reports to Varies.

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Requirements

Provides overall supervision of programs, services, facilities, and personnel at aquatic facility

Assumes responsibility for facility operations in the absence of the Pool Manager

Maintains aquatic facility providing the highest attention to safety for participants and employees

Maintains minimum number of staff in-service hours required by department and meets minimum standards for both independent and internal performance and risk management audits

Collects admission fee and revenue and completes daily cash reports. Prepares deposit and may be responsible for taking deposit to the bank. Completes other necessary forms and reports

Monitors change fund and notifies supervisor of change fund needs or discrepancies. Is fiscally accountable for admissions and cash balancing

Provides and coordinates proper on deck supervision of staff, appropriate levels of lifeguard coverage, lifeguard attentiveness, proper lifeguard rotations, facility inspections and closing facility or attractions when required by health and safety guidelines

Maintains and operates aquatic facility providing the highest attention to water quality and balance.

Cleans and restocks of restroom facilities

Maintains detailed record keeping for facility inspections

Assists supervisor who recruits, hires, trains, evaluates, disciplines, and advises on-site personnel and volunteers

Maintains ongoing lifeguard and staff in-service training

Assists supervisor who implements and evaluates aquatic programs and services at location

Responsible for proper collecting and depositing of revenues, financial accountability and record keeping

Supervises the training and monitoring of adherence to departmental policy and procedure at aquatic location

Responsible for opening, closing, and securing facility, answering phones, and communicating with public

Maintains clean facility, grounds, deck, filter, and chemical room.

Lifeguards, and scans assigned zone of protection, rule enforcement, proper rotation

Provides safety assistance, rescues, emergency actions and first aid when necessary

Monitors participants and users of the facility with a high priority on safety and exemplary customer service

Follows all established protocol for biohazard materials

Follows all aquatic facility rules and protects self from sun exposure

Reports immediately any hazardous conditions to supervisor including inability to properly scan zone due to weather or other conditions

Teaches, coaches and/or assists with lessons, swim team, other programs, and special events at location

Provides proper supervision and safe operation of all aquatic programs

Adheres to department policy and procedure at aquatic location

Must maintain confidentiality at all times

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time

Qualifications

Minimum Job Requirements and Qualifications

A minimum of one (1) years prior related experience in aquatic operations.

Requires a thorough knowledge of pool and water chemistry and operations to include water testing and chemical applications, chemical controller calibration, set points and operation, chemical pump operation, back washing of pool filters, cleaning strainer baskets, slide and play feature motor operation, pool heater operation, pool vacuuming, vacuum operation and maintenance, chemical and supply ordering.

Licenses/Certifications required or ability to obtain: Lifeguard License, American Red Cross Water Safety Instructor, CPR and First Aid Teaching Certificate, Aquatic Facility Operator or Certified Pool Operator Certification.

Position will require a respiratory physical and fit test for chemical facemask, maintenance, and chemical handling procedures training. Job knowledge and experience in Aquatic Operations.

Experience in training and supervising employees. Ability to coordinate multiple tasks. Ability to communicate effectively. Must be customer service and people oriented.

Ability to follow established procedures, policies, and protocol.

Preferred Job Requirements and Qualifications

High school diploma and/or GED equivalent preferred.

Additional Information

Head Lifeguards are assigned to an aquatic facility as a primary work location in a standard aquatic facility environment, including outdoors in most cases. Incumbent will work with pool chemical applications. This position will work under the supervision of the park manager, assistant park manager, and pool manager. Work hours will include holidays, weekends, and evenings. Incumbent will be expected to travel to various locations for work related activities, training, and meetings. May be in working environments in which employee is the only staff person on site at a particular time. Head Lifeguards will be exposed to hazards of pool chemicals and cleaning supplies.

Physical Conditions

Sitting at a desk the majority of the day
Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10) pounds
Tasks may involve extended periods of time at keyboard or workstation
Tasks require the ability to perceive and hear sounds and see visual cues or signals
Tasks require the ability to communicate orally

⚠ Possibly Stale

Head Lifeguard - George Washington & Indy Island Indoor Pools

Job Description

Summary

Key Requirements

Full Job Description

Requirements

Qualifications

Additional Information

Browse Similar Jobs

Related Jobs

Krannert Year Round Head Lifeguard

Head Lifeguard - George Washington & Indy Island Indoor Pools

Krannert Summer Head Lifeguard

RECREATION ASSISTANT ( HEAD LIFEGUARD) NF-02

Registered Nurse - Nurse Manager (Morehead)

EMERGENCY MANAGEMENT SPECIALIST IV - DIAMOND HEAD CRATER - KAIMUKI, OAHU