General Office Assistant 5-E7 - HS Community Practices and Innovation

Full Job Description

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

The General Office Assistant performs and oversees variety of general office support assignments where the processing, retrieving, and distribution of data, documents, or information is an essential and a substantial part of the work.

At the experienced level the position performs a full range of office support assignments and uses judgment in making decisions where alternatives are already determined by established policies and procedures.

Office assignments will primarily be completed for the Peer Services Area within the Community Practices and Innovation (CPI) section.

The position will be responsible for maintaining internal spreadsheets, records, and web-based portals.

The position is responsible for working collaboratively providing support to all members of the Peer Services Area team.

The position requires a high level of customer service skills including responding to inquiries, concerns, and other requests regarding the clarification of processes and procedures related to the Peer Services Area and determined by level or priority.

Click here to view the Position Description & here to view the Job Specification

To be considered for this position you must:

• Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
• Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
• Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
• Attach a cover letter.

If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts.

Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions

Requirements

Education
Educational level typically acquired through completion of high school.

Experience
General Office Assistant 5
No specific type or amount of experience is required.

General Office Assistant 6
One year of administrative support experience.

General Office Assistant E7
Two years of administrative support experience, including one year equivalent to the intermediate level.

Additional Information

The physical location of this position is Hybrid/400 S. Pine St., Lansing, MI. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:


• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.
• Work must be performed in Michigan

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.



The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.


The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

For information about this specific position, please email MDHHSVacancies@michigan.gov. Please reference the job posting number in subject line.

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