General Manager | Industries Manager 5

Full Job Description

General Manager | Industries Manager 5

Full Time | Exempt Band 2

Location: Monroe Correctional Complex | Monroe, WA

Salary Range: $8,515 - $10,859 Monthly

The candidate of choice must be comfortable working in a Prison environment as you will be required to work in facility daily.

Are you a strategic leader who thrives on operational excellence, team development, and meaningful impact?

The Washington State Department of Corrections Correctional Industries (CI) team is seeking a results-driven General Manager (Industries Manager 5) to lead and elevate CI programs at the Monroe Correctional Complex, building on a strong foundation while challenging teams to innovate and expand high-quality work training opportunities.

In this role, you will provide dynamic leadership to incarcerated work programs that equip individuals with marketable job skills, reinforce strong work ethics, and contribute to reduced recidivism and increased public safety.

Working collaboratively with facility leadership, agency executives, internal and external stakeholders, and partner organizations, you will ensure programs operate efficiently, effectively, and in alignment with the agency’s mission to positively change lives through accountability and opportunity.

As part of the Reentry Division, Correctional Industries is committed to maintaining and expanding impactful work training programs that prepare individuals for successful reentry while reducing the tax burden of corrections.

The General Manager plays a critical role in advancing this vision by overseeing daily operations, guiding program strategy, supporting high-performing teams, and contributing to business planning and financial forecasting efforts.

The candidate of choice will work in close partnership with Monroe Correctional Complex superintendents and administration, CI leadership, and other state agencies to ensure program excellence and compliance with applicable WAC, RCW, agency policy, and state and federal laws.

This is an excellent opportunity to lead with purpose, strengthen a culture of accountability and innovation, and make a lasting difference in the lives of individuals preparing for reentry and in the communities we serve!

A completed application packet will include:

Requirements

We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As a General Manager, some of your duties will include:

• Providing industry oversight of CI training programs at MCC
• Assuming responsibility for assigned staff and incarcerated workers within CI training programs at MCC
• Developing decision documents for change in business practices, equipment, or establishment of new staffing and/or industries
• Working with CI manager, monitoring and ensuring program sustainability on the sale of CI products to ensure full cost recovery with margins to cover program reinvestment
• Coaching, training and mentoring all direct reports in regard to personnel issues, forecasting, asset management, products, sales strategies, and customer service
• Resolving concerns and complaints with internal and external stakeholders
• Providing supervision and accountability to direct and indirect reports within the organizational chain
• Developing, documenting, and collaborating with stakeholders on policy revision, standard operating procedure development/revision, and/or process improvements
• Reviewing and approving of annual MCC admin forecast in collaboration with internal stakeholders
• Ensuring decisions and assigned direct reports are adhering to the appropriate Collective Bargaining Agreement, DOC Policies and Operational Memorandums
• Providing regular updates and information as needed for CI Advisory Committee and/or other requests for reports
• Providing oversight and managing contracts as needed related to assigned areas of responsibility
• Completing workplace investigations as assigned by the appointing authority

Qualifications

What we need (required qualifications):

• High school diploma or GED
• Minimum four (4) years of budget administration and development
• Minimum of four (4) years’ experience in progressively responsible management/supervisory position
• Must possess and maintain a valid driver’s license.

What will make your application stand out (preferred qualifications):

• Bachelor's degree from an accredited college/university in project management, public administration or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the County of Higher Education (CHEA) or foreign equivalent
• Two (2) years working in a corrections environment
• Two (2) years experience implementing procedures and policies

Additional Information

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values:

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position.

Please include a minimum of three (3) professional references with your application.

A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.**Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.

We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.

A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.

• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.

When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.

Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application.

You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.

https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Telework Details

This position may be allocated for telework.

If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time.

Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite.

Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process.

Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority.

Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.

Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacation days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.