Functional Analyst III

Full Job Description

Public Health — Seattle & King County's Environmental Health Services Division is seeking interested applicants to fill a Career Service vacancy as a Functional Analyst III. This position offers an exciting opportunity to make a significant impact on the efficiency and effectiveness of environmental health operations in King County. The successful candidate will play a crucial role in modernizing our systems and processes, ultimately contributing to better public health outcomes for our community.

This posting will create a list of qualified candidates that may be considered for selection of additional vacancies of the same position type over the next 6 months.

Position Summary

The Functional Analyst III is a member of the Environmental Health Services Division Operations Section and has a primary role in the division-wide permitting and licensing software, Tyler Enterprise Permitting and Licensing (Tyler). This position supports the configuration, implementation, and data integrity of the Tyler permitting system, including monitoring system functionality, resolving complex system issues and acting as a technical expert. This role is the key liaison between end-users, IT analysts, and vendors, ensuring optimal system performance. They facilitate the change management process, including analyzing and prioritizing system change requests, assessing potential system-wide impacts, and documenting specifications, designs, and test plans.

Background

Through the work of over 190 dedicated employees, the Environmental Health Services (EHS) Division promotes healthy and equitable environmental conditions and prevents disease through sanitation, safe food, air, and water, and reduction of exposure to hazardous materials. In addition to permitting and inspecting public pools, spas, pet businesses, plumbing installations, on-site septic systems, and solid waste facilities, the division also works in partnership with community to address unhealthy environmental conditions and leads the department’s climate change efforts. Our vision is to have healthy, safe, and vibrant communities that are free of health disparities based on race, gender, or economic status. The Division’s core values include equity and social justice, integrity, community service, collaboration, a supportive work culture, and learning from each other and the communities we serve.

Public Health – Seattle & King County ("PHSKC", "Public Health", or "the department") is the Public Health Department for King County, Washington which includes 39 cities, including the City of Seattle, and unincorporated areas. Public Health is one of the largest metropolitan health departments in the United States with over 1,600 employees. With a biennial budget of nearly $1 billion, the department serves approximately 2.3 million people of King County who reside in urban, rural, shoreline, foothill, and mountain communities with distinct environments and unique public health needs. We operate primary care, dental, sexual and reproductive health, parent child health, and other health care-related services throughout King County across 40 sites and mobile clinics. King County is an international port of entry, welcoming nearly 40 million visitors annually. Over 100 languages are spoken by King County residents.

Commitment To Equity and Social Justice
Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit: http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx.

Work Schedule
The typical work week is Monday through Friday, 8:00am to 5:00pm; 40 hours per week. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and is not overtime-eligible.

Work Location
Chinook Building – 401 5th Avenue, Suite 1200, Seattle, WA 98104.

Remote and Onsite Work

The EHS Operations Section works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change.

Current expectations are that employees work a minimum of 2 days in-person per week, with an increase to 3 days in-person per week by June 1, 2026.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely.

The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Requirements

Analyze and design system functionality:

• Gather, define, map, refine, and translate complex system requirements into functional specifications.
• Document findings and specifications, design system interfaces, and develop system integration test plans; propose efficiencies and business process improvements.

Monitor system functionality:

• Troubleshoot, track, resolve and document significant system problems and issues requiring advanced technical expertise.
• Act as technical expert in solving referred issues from less experienced staff.

Design and test systems:

• Develop and test data models, application modifications, reports, and other related application functions.
• Analyze and test proposed system interfaces, enhancements, and upgrades prior to implementation.
• Develop acceptance criteria.

Establish change management processes:

• Facilitate complex system changes; identify, analyze, and prioritize system change requests; assess potential system-wide impacts of proposed module configuration changes.

Prepare system documentation:

• Draft business cases, complex technical analysis and flow documentation, conduct gap and cost/benefit analyses; conduct conceptual review working closely with IT management in the development of these materials.

Perform other duties as assigned.

Qualifications

Our ideal candidate will demonstrate the following (Minimum Qualifications):

• Skills and experience using data and data analysis as a means to implement social justice and racial equity goals, including disparities and informing equitable decision-making.
• 2 years of experience with implementing and/or maintaining an enterprise system.
• 2 years of experience in collaborating with cross-functional teams across multiple workgroups.
• 2 years of communication and partner management skills.
• Knowledge of Tyler Software systems.

Additional Information

To ApplyIf you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.

Who May Apply

We welcome applications from all qualified applicants. We value diversity, diverse perspectives, life experience, and encourage people of all backgrounds to apply.

Application Process

The following items are required to be considered for this vacancy:

• NEOGOV Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
• Work Sample (Example of a query of a relational database; report or output of data analysis; requirements document, design document, or options analysis)

(Please note: Cover letters, resumes, and additional attachments will not be reviewed as part of the evaluation process if not outlined as a required application material as outlined above).

Your application may be rejected as incomplete if you do not include the relevant information in your application. Cover letters and/or resumes are not accepted in lieu of a completed application.

Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

ContactIf you have questions or would like more information about the application process, please contact Falisha Forgash, HR Analyst at fforgash@kingcounty.gov.

Union Membership This position is not represented by a labor union. Necessary Special Requirements

• The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to provide proof of Basic Life Support (BLS)/CPR. (if applicable)
• The selected candidate must be able to pass a thorough background investigation and Pre-employment Physical, but findings may not necessarily disqualify an applicant for employment. (if applicable)
• For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health – Seattle & King County relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health – Seattle & King County positions.

When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description.

This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.

• If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce.

To reach this goal we are committed to workforce equity.

Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards.

We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) EmployerNo person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.