Paralegal I- Restitution Investigator, Victim Assistance Unit (Internal Applicants Only)

Full Job Description

Supervisor: Jay Ashworth

Salary: Range 49- $37.97 (step one) – $48.13 (step ten) hourly*

Work Schedule: Monday – Friday. Our core business hours are, 8:00 a.m. to 5:00 p.m.; an alternative schedule is subject to supervisor’s approval.

Work Location: In-person/telecommuting- The primary workstation for this role is the Seattle Courthouse (KCCH), the paralegal may be asked to occasionally work at the Maleng Regional Justice Center (MRJC).

Requirements

The person assigned to this position is responsible for a high volume of restitution discovery management.

This involves acute analytical review of criminal cases to determine restitution claims, preparation of those claims for presentation to the court and attendance at restitution hearings.

This position serves as a restitution resource for the office and as the VAU point for general victim, attorney, insurance inquiries and correspondence.

It provides status and system information, advises victims of their rights and options, offers referrals where appropriate, and provides support to the prosecutors and to VAU reception staff.

Qualifications

• Knowledge of legal office practices and procedures particularly in the Criminal Division.
• Excellent Customer Service skills, which includes; skill in responding in a positive, mature and helpful manner to various individuals who have been harmed and in dealing sensitively and effectively with individuals having diverse backgrounds and concerns.
• Skill to maintain, within broad guidelines, an overview of complex processes involving many steps, and of each task from beginning to end; to obtain all information needed for completion and to set priorities.
• Ability to prepare, organize and manage voluminous restitution legal documents for filing with the Clerk’s Office
• Skill in viewing a task from beginning to end and obtaining all information needed so that necessary time deadlines are met
• Ability to work under pressure and meet deadlines with a strong attention to detail.
• Ability to perform assigned job duties with frequent interruptions.
• Skill in maintaining confidentiality and discretion involving highly critical matters.
• Ability to problem-solve and identify needed procedural and policy changes.
• Excellent math, computer and organizational skills are required.
• Excellent written and oral communication skills, with strict attention to detail, are required.
• Advance skill in using computers and the ability to become proficient in the use of database programs such as PbK, Info-Net, SAW, JABS, KC Script (with training), Word, Excel, and Adobe Pro.
• Skill to work independently and follow through on given assignments as well as be a part of a team and interact appropriately with others.
• Ability to establish and maintain positive and effective working relationships with co-workers, management, attorneys, court personnel, law enforcement, community partners and the general public.
• Ability to demonstrate predictable, reliable, and timely attendance.
• Ability to learn from directions, observations, and mistakes, and apply procedures using good judgment; ability and willingness to accept supervision, coaching and feedback.
• Actively participate in PAO equity work, attending equity trainings and discussion. Provide support for the Race, Equity and Social Justice policy and principles, work with PAO colleagues and management to identify opportunities for improvement.

Additional Information