Chief Financial Officer
Veterans Health Administration
Posted: January 16, 2026 (0 days ago)
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Deputy Assistant Secretary for Finance
Department of Veterans Affairs
Location
Salary
$43,106 - $68,549
per year
Type
Full Time
More Finance & Accounting jobs →Closes
Base salary range: $41,966 - $54,557
Typical requirements: 1 year specialized experience at GS-6. Bachelor's degree with superior academic achievement or 1 year graduate study.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves working in a call center for the Department of Veterans Affairs, helping VA facilities, vendors, and medical providers with financial questions and processing services.
You'll provide customer support, mentor others, and handle financial systems to ensure smooth operations.
It's a good fit for someone with customer service experience in a fast-paced environment and basic knowledge of finance, especially if you're organized and enjoy problem-solving.
The position is located within the Department of Veterans Affairs, Financial Service Center's (FSC) Financial Operations Service (FOS) in Austin, Texas.
FSC provides centralized processing services for VA facilities nationwide.
As part of the processing services, FOS operates as a technical call center providing internal and external customers service support to all VA facilities, over 200,000 Vendors and Medical Providers.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/23/2026.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07.
The grade may have been in any occupation, but must have been held in the Federal service. The grade may have been in any occupation, but must have been held in the Federal service.
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade.
You may qualify based on your experience and/or education as described below: For the GS-07 level: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.
Examples of specialized experience would typically include, but are not limited to: Specialized experience is defined as customer service skills and experience serving as a mentor and/or subject matter expert in financial systems within a call center environment.
OR, Education: Applicants may substitute education for the required experience.
To qualify based on education for this grade level you must have 1 full year of graduate level education or superior academic achievement; .
OR, Combination: Applicants may also combine education and experience to qualify at this level.
You must have an combination of specialized experience and education beyond a 4-year course of study leading to a bachelor's degree.
For the GS-09 level: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization.
Specialized experience is defined as call center and customer service experience, with background in federal regulations/policies, financial accounting concepts and transactions; and experience in mentoring, resolving complex problems, and developing solutions with minimal supervision.; OR Education: Applicants may substitute education for the required experience.
To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B.
or J.D., if related; OR Combination: Applicants may also combine education and experience to qualify at this level.
You must have a combination of specialized experience and education beyond 1 full year of graduate level education or superior academic achievement.
You will be rated on the following Competencies for this position: Accountability Arithmetic/Mathematical Reasoning Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reasoning Self-Management Stress Tolerance Teamwork Customer Service Decision Making Financial Systems Analysis and Problem Solving Teaches Others Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.
Part-time experience will be credited on the basis of time actually spent in appropriate activities.
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is sedentary. Some work may require walking and standing in conjunction with travel and attending meetings and conferences away from work.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major Duties:
Major Duties: The incumbent serves as a Senior Financial Analyst and will serve as mentor and Subject Matter Expert (SME) within FOS.
The incumbent evaluates complex problems, formulates solutions supported by valid regulations and policies, and provides functional compliance advice and support to the different financial systems.
Operates as a technical call center providing internal and external customers service support to all VA facilities.
Perform a wide range of administrative, analytical and support functions in the review and validation of the supporting documents received by the internal/external customers.
Maintain functional and technical expertise over various payment systems and financial management processes.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Mon - Fri 8 am - 4:30 pm Compressed/Flexible: Available with supervisory approval.
Telework: Available - Ad Hoc telework (Situational telework) as determine by agency policy. Virtual: This is not a virtual position.
Position Description/PD#: PD20066A and PD20065A Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not required.
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