Physician (Family Practice)
Military Treatment Facilities under DHA
FreshPosted Mar 11
✓ Fresh Listing
Posted: March 9, 2026 (4 days ago)
This job was posted recently. Fresh listings typically have less competition.
Family Services Associate
City of Norfolk
Human Services
Location
Norfolk, Virginia, 23510
Salary
$45,444.51 - $76,135.40
per year
Type
Part-Time
More Social Services jobs →Closes
March 20, 2026
Job Description
Summary
This part-time role involves helping youth and families navigate support services by assisting with surveys, explaining processes, and collecting feedback to improve their experiences.
You'll work about 20 hours a week, including some meetings to encourage family participation and ensure they have a say in the help they receive.
It's a great fit for someone compassionate with personal experience in areas like child welfare or behavioral health, even without prior professional experience.
Key Requirements
- Associate's degree, diploma, or equivalent in a relevant vocational, administrative, or technical field
- Ability to assist families and youth with completing surveys and understanding processes like FAPT
- Proficiency in data collection and basic administrative tasks such as filing
- Willingness to complete required trainings
- Preferred: Lived experiences in child welfare, juvenile justice, special education, or behavioral health
- Valid driver's license (may be required based on assignment)
- Availability for part-time schedule: 20 hours per week, Monday-Friday
Full Job Description
Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
The Department of Human Services connects eligible citizens to federal, state and local resources for food, healthcare, childcare, cash assistance, workforce development, and energy and utility assistance. Some of the services we provide are Adult Protective Services, Services for at-risk youth and their families, Adoption and Foster Care, Resources for homeless families and individuals in Norfolk, college internships, Senior and Veterans assistance, and more.
The Family Services Associate will be responsible for engaging, supporting and empowering youth and families to have a voice and choice in the delivery of services for their family. The associate will serve as a member of Family Assessment and Planning Teams (FAPT), approximately 6-8 days per month. The associate will reach out and follow up with parents to encourage and increase attendance at FAPT meetings. The associate will talk with clients regarding their satisfaction with vendors and services and collect survey data.
Department Hiring Hourly Range: $21.85- $25.07
Requirements
Essential functions include but are not limited to:- Assist families and youth with completing surveys
- Assist families with understanding the FAPT process.
- Data Collection
- Filing
- Complete required trainings
Qualifications
Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two year associate's degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.No experience required.
The preferred candidate will have lived experiences with child welfare, juvenile justice, special education or behavioral health.
Additional Information
- Valid Driver's License may be required depending on assignment.
Check your resume before applying to catch common mistakes