Facility Services Assistant
Veterans Health Administration
Posted: March 3, 2026 (0 days ago)
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Air Force Materiel Command
Department of the Air Force
Location
Massachusetts
Salary
$69,905 - $109,959
per year
Type
Full-Time
More Production & Operations jobs →Closes
Base salary range: $30,286 - $39,372
Typical requirements: 1 year general experience. 2 years college or associate degree.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves managing maintenance requests for Air Force facilities, coordinating work schedules, and using computer systems to track repairs across a base in Massachusetts.
It acts as the main point of contact for customers needing facility services, applying principles of asset management to keep everything running smoothly.
A good fit would be someone organized with experience in operations or maintenance coordination, who enjoys working with data and communicating clearly.
The primary purpose of this position is to serve as a Civil Engineer (CE) Operations Flight Workforce Manager.
To provide customer interface and receive, review and process all CE service requests associated with worked performed in facilities base-wide with the appropriate IT system.
Functions include applying Asset Management Principles and Fundamentals in coordinating, assisting in the development, and balancing work schedules for maintenance and/or repair of facilities.
Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards GENERAL EXPERIENCE: Applicants must 3 years of progressively responsible general experience, 1 year of which was equivalent to at least GS-4,at least one year of which is equivalent to Federal experience at the next lower grade (NH-1601-01) level or equivalent (grade level, pay schedule, pay band, etc) and is described in detail in my resume.
An example of creditable general experience demonstrates the ability to analyze problems to identify significant factors, gather pertinent data, and recognize solutions.
Plan and organize work and communicate effectively orally and in writing.
NOTE: Due to the use of 120 day rosters; general experience maybe completed within 120 days of the closing of this announcement OR EDUCATION: 4-year course of study leading to a bachelor's degree in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position.
OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of the education and experience listed above.
NOTE: only graduate experience in excess of the first year can be used when claiming a combination of education and experience. NOTE: Transcripts must be included.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1.
Knowledge in asset management principles and practices as it applies to operations management and requirements and optimization activities; rules procedures, and operations applicable to real property management and financial management.
2.Knowledge of civil engineering work control, customer service, and operations/maintenance management procedures, knowledge of civil engineering work centers and type of work performed by each type of work center and associated computerized maintenance management and sustainment management systems, systems capabilities, and economic usage to effectively accomplish assigned functions.
3. Knowledge of safety, security and environmental standards, regulations and requirements and how to apply them. 4.
Skill in preparing FM program reference material and training presentation and tracking training currency for all assigned FMs. 5.
Skill in collecting, organizing, analyzing, sorting, associating and filtering data from one or more sources using spreadsheets, databases, or other data manipulation tools (macros, formulas, pivot tables, charts) to portray trends findings, visualizations and build effective presentations to support and drive decision making.
6. Ability to communicate effectively both orally and in writing to brief supervisor, committee and other groups; gather information and prepare analyses of problems and reports.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.
You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social).
Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.
Major Duties:
Integrates and synchronizes Operations Flight work force for demand maintenance/customer service.
Directly evaluates calls received and/or service requests, interacts with Facility Managers and base customers to analyze and validate service request/requirements.
Integrates and synchronizes Operations Flight work force for preventive maintenance (PM). Provides management oversight to Operations Flight PM Program.
Responsible for receiving, reviewing and processing all Civil Engineering work requirements and CE Enterprise IT data associated with operations management, warranty program management and investment planning.
Manages/Executes Facility Manager Program. Develops training and maintains data in support of the installation Facility manager (FM) program.
Supports the Unit Control Center (UCC) during exercise and real world situations.
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