Facilities Security Dispatcher

Full Job Description

The King County Facilities Management Division (FMD) Security Management Section (SMS) is seeking an experienced, professional, and dependable Security Dispatcher, whose responsibility is to monitor and operate CCTV, access control systems, security communications, and duress and intrusion alarms. The purpose of this recruitment is to fill one immediate full-time benefited career service positions.

COMMITMENT TO EQUITY AND SOCIAL JUSTICE:
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.

Click here to learn more about King County's commitment to Equity, Racial & Social Justice.

Requirements

In order to be considered for this exciting opportunity, the successful candidate at a minimum will demonstrate skill and ability to:

• Safeguard County property against damage or loss and to safeguard County employees and authorized persons in County facilities protected by the Enterprise Security Electronics system.
• Control ingress and egress of assigned County premises via operation of the remote access control system.
• Answer the emergency security dispatch phone line gathering the necessary information to dispatch the appropriate security or emergency personnel.
• Perform security checks of assigned premises via CCTV checking building interiors, doors and building perimeters.
• Report criminal activity and unusual or unsafe conditions.
• Evaluate observed or reported incidents, prepares accurate, comprehensive incident reports of criminal activity, suspicious circumstances, emergency 911 responses, building emergencies and personal injuries.
• Dispatch FMD Security Officers and King County Sheriff's Office Court Protection Deputies via 800 MHz Radio.
• Review shared inbox e-mail traffic and respond to customer requests.
• Route after-hours building emergency repair requests, contact the Duty Manager and Security leadership as necessary.
• Routinely monitor and report the operational status of security systems including camera checks, device failures and communications losses.
• Escalate notifications for any needed systems and/or equipment repairs to section leadership in a timely manner.
• Answer phones, collect situation details, and maintain shift logs.
• Assist with lead role in the absence of the security sergeant.
• Attend annual required training.
• Conduct radio checks as necessary.
• Other duties as assigned.

Qualifications

OUR IDEAL CANDIDATE WILL HAVE:

• One (1) year of professional paid security, military, or law enforcement experience.
• One (1) year of experience in monitoring multiple radios, CCTV, monitors, and other related systems.
• Basic skills with Microsoft applications (Word, Outlook, Excel).
• Proven experience in analyzing and prioritizing personnel response based on situation.
• Ability to direct staff within company, agency, building, etc., during incident response and emergencies.
• Experience in dispatching and notifying appropriate internal and external agency personnel using current notification guidelines.
• Police defensive tactics and use of force.

DESIRED QUALIFICATIONS:

• Prior leadership experience in dispatching, security and/or public safety.
• Graduation from a state certified law enforcement or public safety academy.

Subject matter experts assigned to thoroughly and carefully review all application materials will select the candidates to be contacted for participation in the selection procedures (customarily a phone interview followed by a panel interview).

Additional Information

ADDITIONAL POSITION INFORMATION:

• This position is non-exempt from the Fair Labor Standards Act, and is eligible for overtime.
• Reporting location: King County Courthouse
• Shift/Schedule: Tentatively for second shift. Shift and schedule may vary and are subject to change based on business and operational needs.
• This position is represented by the King County Security Guild.
• This position is designated as Mission Critical - employees who provide for and maintain the essential functions of county services during declared or otherwise occurring emergencies.
• Must possess a valid Washington State driver's license, or the ability to travel throughout King County in a timely manner in a variety of County vehicles.
• Must successfully pass a thorough background investigation with the Facilities Management Division and the Criminal Justice Information Service (CJIS), as well as references and a pre-employment physical examination, if selected.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.