Employment Services Manager 1 (HR - Employee Services Division)
City of Detroit
RecentPosted Mar 20
✓ Fresh Listing
Posted: March 27, 2026 (2 days ago)
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Employee Service Program Secretary 7-E8
State of Michigan
Civil Service Commission
Location
Michigan, 48909
Salary
$23.22 - $30.19
per hour
Type
Closes
April 4, 2026
Job Description
Summary
This job involves acting as a receptionist and administrative support for a confidential employee assistance program in Michigan state government, handling calls, emails, scheduling, and data entry while maintaining privacy and empathy.
It supports managers and coordinates wellness activities to help state employees and their families.
A good fit would be someone organized, reliable, and skilled at dealing with sensitive situations professionally.
Key Requirements
- High school diploma or equivalent education
- Strong organizational skills for managing calendars, meetings, and communications
- Ability to handle confidential and sensitive information with professionalism and empathy
- Experience in receptionist duties, including answering calls, routing emails, and scheduling appointments
- Proficiency in entering and updating data in internal databases
- Skills in coordinating events like wellness presentations and managing follow-ups
- Dependable and customer-service oriented to create a welcoming environment
Full Job Description
The Michigan Civil Service Commission is seeking a dependable, organized, and empathetic Secretary to support the Employee Service Program (ESP), a confidential resource for state employees and their families. As the first point of contact for ESP, this position plays a vital role in supporting program operations and creating a professional, welcoming environment for callers and staff. The ideal candidate will be able to handle confidential and often sensitive situations with professionalism and care.Key Responsibilities:
•Serve as the receptionist for ESP, answering and routing calls and emails, and scheduling client appointments based on urgency.
•Support the Program and Clinical Managers by managing calendars, meetings, and office communications.
•Enter and update client and program data in internal databases and track client satisfaction surveys.
•Coordinate wellness presentations and manage related materials, communications, and participant follow-ups.
Position Description
Requirements
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