EDN WAN Supervisor

Full Job Description

EDN WAN Supervisor

(IT Network & Telecommunications-Senior Specialist)

Join an exciting team!

Washington Technology Solutions (WaTech) is a national leader in adopting new, innovative technologies that transform the way Washingtonians receive state services.

WaTech sets the strategic technology direction of the state in multiple domains and programs and is responsible for the state’s core technology services.

About the position
This position is a part of WaTech’s Network Services Division (NSD) and reports to the Enterprise Data Networks Manager.

As the Enterprise Data Networks (EDN) Wide Area Networks (WAN) Supervisor, you will supervise the Technical Account Managers (TAMs) and Business Support Coordinators (BSCs) who are responsible for the design, planning, and implementation of data network services for state and local government, higher-education customers, and business tracking of vendor monetary and delivery performance.

In this role you will translate technological options into business terms and advise senior management on state-wide technology solutions for state agencies.

Requirements

Some of what to expect with this role:

• Provide leadership, mentoring, and supervision to personnel.
• Direct and monitor Enterprise Data Network technical account managers and business support coordinators.
• Manage the development and implementation of standards and procedures for Enterprise Data Networks.
• Analyze business requirements, physical network needs, capacity projections, configuration requirements, standards, and network configurations to ensure WaTech customers receive network circuits that fulfill their operational needs.
• Lead the assessment of industry direction and emerging capabilities to ideate new EDN capabilities.
• Translate technological options into business terms and advise senior management on technology solutions for mission-critical business problems.
• Develop and manage the implementation of standards and procedures for Enterprise Data Networks, engineering, implementation, performance monitoring, and integration of new technologies.
• Lead interagency work groups to engineer, quote, and deliver multi-service solutions or respond to requests for proposals.

Qualifications

Here’s what we’re looking for:

Eleven (11) total years of progressive work experience in information technology, specializing in network technologies.

A bachelor’s degree in a technology-focused field can be substituted in lieu of four years of experience.The 11 years must include: Three years of progressive supervisor or team lead experience.

Two years of experience in large-scale WAN networks, implementing network solutions that employ Ethernet.

Two years of recent project management experience, managing IT project framework deliverables such as proposals, work breakdown structures (WBSs) and project timelines.

Two years of experience in a customer-facing role.

Two years of recent experience in vendor management and vendor contracting.

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preference may be granted to applicants with the following:

• Certifications in Professional Leadership, Project Management, Network management, CISCO, and/or ITIL.

Additional Information

Telework: This position is approved for telework. However, the incumbent is required to be onsite in our Olympia, Washington office as needed to conduct supervisor duties and meet with vendors or customers.

We value diversity and different perspectives:

WaTech is committed to providing equal access and opportunities to all qualified applicants and employees.

We seek to attract and retain a diverse staff and welcome your experiences, perspectives and unique identity.

We invite you to include your preferred name and pronouns in your material to ensure we address you correctly throughout the application process.

What WaTech offers:

As an employee of WaTech, you’ll have access to an outstanding employee benefits package that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more.

While WaTech is headquartered in Olympia, Washington, which is near some of the country’s most scenic national parks, we are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance.

To learn more about WaTech and what our employees enjoy about working here, please visit our website.

Additional information about this role:

• This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability to perform in the position and is a continued condition of employment.

How to apply:

Applications for this recruitment will be accepted electronically. Please select the large “apply” button at the top of this announcement. In addition to completing your online application, please also include the following attachments:

• A current resume detailing your applicable experience, training and/or education.
• A letter of interest highlighting how your experience aligns with the outlined job posting.

Top candidates will be asked to provide a list of their professional references with contact information.

Reminders:

• A real person is reviewing your application material. It is in your best interest to complete the application in its entirety and review thoroughly before submitting. You will not be eligible to re-apply for this posting for 30 days.
• Applications with missing or incomplete fields, or supplemental question responses such as “see resume” may be considered incomplete and removed from consideration.

WaTech complies with the employment eligibility verification requirements of the federal Form I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States. WaTech does not use the E-Verify system.

We are not eligible to extend STEM Optional Practice Training (OPT) opportunities. For more information, please visit https://www.uscis.gov.

Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application.

(Please redact any personally identifiable data such as social security number and date of birth prior to submittal.)

By submitting your materials, you affirm that all information is true and correct. Any untruthful information is cause for removal from the applicant pool. If hired as a result of this recruitment, the discovery of incorrect or falsified information may lead to disciplinary action or dismissal.

Recruitment process:

The first round of application assessments will be conducted seven days after the initial job posting date.

The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date. It is to the applicant's advantage to apply as early as possible.

This recruitment may be used to fill multiple positions. There may be an assignment as a part of the assessment process.

The salary range reflected above reflects the full potential for this position. The base pay offered to the selected candidate will consider the candidate’s specific qualifying experience and internal equity of the existing team.

Contact us: For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to recruitment@watech.wa.gov

If you’d like to request an accommodation for any part of the selection process, or to receive the application material in an alternate format, please contact Human Resources at (360) 407-8242 or Human.Resources@watech.wa.gov.Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.