DSS INTERNAL ES ABC Quality Monitor (Lead) / 61015425

Full Job Description

SPECIAL NOTICE: This is a South Carolina Department of Social Services Internal Job Posting. Only current South Carolina Department of Social Services employees are eligible for this position.

Do you have a passion to provide meaningful work in the community?

Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults?

Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

The ES ABC Quality Monitor (Lead) ensures quality control and consistency in the implementation of ABC Quality policies, procedures, protocol and standard assessments.

Provides support and training to new employees to ensure their understanding.

Reviews and approves program assessment reports for content, clarity and accuracy, leads, supervises and directs the work of an assigned team of Quality Assessors.

Provides technical assistance, mentoring and coaching to ABC Quality assessment staff to promote reliability in QRIS implementation.

Provides information and details about staff performance to program management.

Delivers training to various stakeholders, including ABC Quality staff, and develops policies, standards and protocols to provide consistent and clear messaging that supports high quality early care and education performance statewide.

Supervises the reliability and accountability of a team of assigned ABC Quality Assessors by providing ongoing training, mentoring, support, advisement, and guidance on evidence-based ABC Quality assessment tools.

Provides orientation training and completes initial reliability on all ABC Quality assessment tools with newly hired ABC Quality Assessors, and continuing reliability checks on seasoned assessors.

Maintains continuous reliability to other ABC Quality Anchors.

Reviews and evaluates all assigned program assessment reports to ensure their accuracy for Early Care and Education programs prior to quality level assignment.

Consults on the development of and revisions to policies, procedures, evidence-based programs assessments, standardized monitoring tools, and software for ABC Quality in collaboration with the other ABC Quality anchors and ABC Quality program management.

Field tests existing program assessments, monitoring tools, and software and recommends improvements based on results and efficiency.

Provides and facilitates technical assistance, training, and consultation for statewide, regional, and local contractors.

Serves as a liaison for program contractors, and ensures consistency in messaging and implementation of ABC Quality policies and standards.

Coordinates and collaborates with state agencies, and regional and local entities, to support early care and education programs and partners.

Develops effective relationships and shares program goals and measures.

• Coordinates, schedules, plans and prioritizes multiple responsibilities to ensure timely delivery and implementation of services.

• Conducts special projects and pilot studies as assigned to enhance the statewide delivery of ABC Quality services.

• Performs other related duties as required.

Requirements

A Master’s Degree and three (3) years of experience in any combination of social work, management, business administration, administrative services or public administration.

Additional Information

This application for employment with the SC Department of Social Services must be completed in its entirety.

A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole.

"See Resume" is not acceptable information for the completion of any part of the requirements of this application.

If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Early Care & Education / Greenville County