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Posted: February 13, 2026 (1 day ago)

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DSHS HCLA Public Benefits Specialist 5

State of Washington

Dept. of Social and Health Services

Fresh

Location

Washington, 98504

Salary

$5,011 - $6,735

per month

Closes

February 25, 2026More State jobs →

SES Pay Grade

Base salary range: $147,649 - $221,900

Typical requirements: Executive-level leadership experience. Senior executive qualifications required.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job is for a supervisor who helps people with disabilities, seniors, or caregivers get and keep access to long-term care services by checking their financial and medical eligibility.

You'll lead a team, interview clients and experts, manage cases, and fix errors in benefits like grants and medical aid.

It's a good fit for someone with experience in financial reviews or public assistance who enjoys helping vulnerable people and leading others.

Key Requirements

  • Five years of combined higher education and/or equivalent experience, including at least three years in financial eligibility determination or similar roles like processing loans, medical claims, or unemployment insurance.
  • Out-of-state experience in conducting, training, or supervising financial eligibility for public assistance programs (financial, medical, food benefits).
  • Bachelor’s degree or higher plus 12 months as a Public Benefits Specialist 2 or 3 determining eligibility for long-term care services.
  • Experience supervising, hiring, and training staff.
  • Ability to interpret laws, policies, and legal documents such as court orders, contracts, and insurance policies.
  • Proficiency in using computer systems for data input, asset verification, and real property databases.
  • Skills in conducting confidential interviews, providing case management, and responding to audits.

Full Job Description

DSHS HCLA Public Benefits Specialist 5/Supervisor

Home & Community Living Administration (HCLA) is currently seeking a Public Benefits Specialist 5 (PBS5) in Renton, WA.

As a PBS Supervisor, you will provide comprehensive consultation about complex eligibility qualifications and skilled financial guidance to high-risk clients who are financially and medically dependent upon a full range of services and supports.

King County employees receive 5% premium pay in addition to the advertised salary.

Home & Community Living Administration (HCLA) which promotes, plans, develops, and provides an array of long-term services and supports to people who have disabilities, are seniors, or have caregivers to maximize their independence, dignity, and quality of life.


Some of what you’ll do:

  • Hire, train, and supervise others.
  • Determine ongoing eligibility for Long-Term Services and Support programs, which include hospice, institutional care, and HCB Waiver Services.
  • Conduct intensive, confidential in-person and telephone interviews with clients, client representatives, attorneys, medical providers, and guardians; arrange accessibility, reasonable accommodations, or interpreters when necessary.
  • Recognize and recalculate incorrect payments of grants, food benefits, medical assistance, and Long-Term Services and Supports.
  • Provide professional case management.
  • Input and receive data using multiple computer systems.
  • Analyze written and oral information received and legal documents, which includes court orders, contracts, insurance policies, trusts, life estates, and promissory notes.
  • Interpret the Washington Administrative Code, Revised Code of Washington, procedural manuals, policies, and policy clarifications.
  • Use the statewide asset verification and real property database to evaluate the impacts of real property transfers, quit claims, and sales.
  • Respond to case audits and make corrections.


Who should apply?

Five years of combined higher education and/or equivalent experience may substitute for degree and Public Benefits Specialist work experience requirements. Total must include at least three years equivalent work experience.
Examples of equivalent experience include but are not limited to:

  • Examining/processing loan applications.
  • Medical experience or rehabilitation claims.
  • Unemployment insurance claims.
  • Providing staff support in financial eligibility determination.
  • Analyzing, verifying, and evaluating financial data and information.

OR
Out of state experience conducting, training, or supervising financial eligibility determination for public assistance to include financial, medical and food benefit programs.

OR
Bachelor’s degree or higher with 12 months of experience as a Public Benefits Specialist 2, or a Public Benefits Specialist 3, determining eligibility for long-term care services.


Preferred skills, knowledge, and abilities:

  • Work experience supervising others.
  • Rules and requirements governing the administration of long-term care programs; state and federal medical assistance programs, Home & Community based waivers, institutional program eligibility, Community First Choice, Medicaid Personal Care, Medicaid Alternative Care, Tailored Supports for Older Adults, Aged, Blind, Disabled cash assistance, Basic Food, and WASHCAP.
  • Empathic to the philosophy of public assistance programs; state and federal welfare laws, rules, and regulations; principles, problems, and practices of public welfare administration; social and economic conditions, and their effects upon people.
  • Can apply mathematical principles to calculations.
  • Familiarity with using various computer programs.
  • Communicate effectively with people in diverse or difficult situations, including calming others, engaging with people who have communication barriers, assisting underserved populations, and discussing private and unpleasant options, in person and over the phone.
  • Can work with complex technical regulations and procedures, and interpret complex situations and adapt to frequent policy and procedure changes.
  • Refrain from personal bias when determining eligibility.
  • Capable to prioritize and perform multiple tasks with numerous interruptions.


Interested? Apply today!

Questions? Email DSHS Recruiter, Georgina Pringle, at Georgina.Pringle@dshs.wa.gov and reference job number 01260.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.



Additional Information

Prior to a new hire, a background check including criminal record history may be conducted.

Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job.

This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810.

Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.




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Posted on NEOGOV: 2/13/2026 | Added to FreshGovJobs: 2/14/2026

Source: NEOGOV | ID: neogov-washington-5238317