DSHS HCLA HRSN Business Analyst

Full Job Description

Management Analyst 5 – Health-Related Social Needs (HRSN) Business Analyst

As an HRSN Business Analyst, you will be part of the Health-Related Social Needs (HRSN) unit within the Strategic Development, Engagement and Relations office in DSHS's Home and Community Living Administration.

You will focus on research, evaluation, and quantitative and qualitative analysis of user experience as HCLA implements the Medicaid funded HRSN program.

You will work closely with DSHS’ Research and Data Analysis (RDA) Division.

Your work will help measure outcomes, monitor trends, and identify where programs are effective and where adjustments are needed.

You will also help tell the story behind the data.

In coordination with communications staff and through client focus groups, you will translate complex findings into clear, understandable messages that describe the impact of HRSN services.

The analysis you provide will be used by executive leadership, boards, elected officials and partner agencies, and will directly inform policy direction, program improvements and long-range planning across multiple programs or divisions.

Please note: The full pay range can be viewed on the OFM website; Step M, the highest step on the pay range, is typically a longevity step. This position currently has approval to work a flexible/hybrid schedule, as business needs allow. Therefore, the successful applicant could predominantly telework, or if preferred, office space can be issued. Occasional travel for meetings may be required based on business needs.

This is Project Employment: The funding for this project is expected to last until June 30, 2028. When the funding runs out, the position will be eliminated.


Some of what you’ll do:

• Collect and study data from many sources to understand how Health-Related Social Needs services are working, including:
  - Design and implement interviews, focus groups and/or surveys, and analyze the resulting data.
  - Analyze administrative data.
  - Interpret research findings from many sources.
• Review programs, policies, and outcomes to see what is effective and where changes are needed.
• Build clear reports, data dashboards, and summaries that explain results through storytelling; in a way people can understand.
• Help design quality measures that track progress, outcomes, and program impact.
• Work with researchers and analysts to define data needs and support deeper analysis.
• Share the story behind the data by combining numbers with real experiences and user feedback.
• Respond to questions from leaders by explaining what the data shows and what it does not show.
• Support planning and improvement efforts by identifying trends, risks, and opportunities.

Who should apply?
Professionals with a bachelor’s degree* in business administration, public administration, law, public health administration, or a related field.
AND
Five years of demonstrated experience* in two or more of the following areas:

• Conducting research.
• Analyzing policies, laws, rules, or regulations.
• Conducting business analysis and developing requirements.
• Leading business projects.
• Managing business operations.
• Business policy development.
• Supervising.

*Note: Equivalent combination of experience/education can qualify if totaling at least nine years.


Additional knowledge, skills and abilities we are looking for:

• Data analysis: Expertise in data analysis and dashboard reporting, with the ability to explain clearly what is happening in programs and why it matters.
• Program evaluation: Skill in measuring whether services are meeting their goals and producing real results.
• Clear communication: Ability to explain complex information in plain language for leaders, partners and the public.
• Research skills: Experience gathering and reviewing qualitative and quantitative information to support decisions.
• Policy awareness: Understanding how data and analysis guide policy choices and program direction.
• Problem solving: Skill in identifying issues, testing ideas and recommending practical solutions.
• Commitment to equity: Experience in utilizing an equity lens in developing, monitoring, evaluating and communicating data and research. The ability to acknowledge and address internal bias as well as systemic bias.
• Independent judgment: Ability to work with minimal direction and make thoughtful decisions on important issues.
• Collaboration: Ability to work with many teams, programs, and partners to move shared work forward.

Interested? Please include the following with your application material:

• Letter of interest specifically addressing the knowledge, skills, and experience you have related to the job and duties.
• Current chronological resume.
• Three professional references.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions about the application process? Please email Georgina.Pringle@dshs.wa.gov and reference job number 01869.

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.



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