DSHS FTAA Plant Communications Coordinator

Full Job Description

DSHS FTAA Plant Communications Coordinator

We are hiring for a Plant Communications Coordinator to join our hard-working Maintenance and Operations Division (MOD) team serving Eastern State Hospital and Lakeland Village.

The Plant Communications Coordinator will work closely with MOD Managers and Supervisors to operate and maintain the centralized Asset Planner work order system, ensuring all building service requests are received, reviewed, and routed accurately.

This role oversees the full lifecycle of work orders—creating, assigning, tracking, and maintaining detailed records—to support timely, reliable responses from maintenance shops.

The coordinator will analyze service trends, research operational issues, develop recommendations, and help implement strategic improvements.

In addition, this position operates digital radio communications to dispatch maintenance personnel, prioritizing requests and initiating the appropriate maintenance response to keep facilities running smoothly.

Note:

• The schedule for this position is Monday through Friday, 6:30 AM to 3:00 PM.
• Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary.

Some of what you'll do:

• Perform Plant Communications Coordinator duties supporting Facilities Supervisors, Managers, and over 100 staff at Consolidated Support Services (CSS).
• Exercise administrative authority in Asset Planner to assign work orders, generate reports, manage equipment records, and set up preventative maintenance and calibration tasks.
• Analyze labor and material expense reports for Capital and MOD projects to support data-driven decision-making.
• Determine appropriate locations for work orders and coordinate project planning with shop supervisors within Asset Planner.
• Prepare monthly project, work order, and staffing data reports for the Facilities Manager.
• Operate the digital radio communications system to dispatch maintenance personnel and relay real-time updates on work requests.
• Provide training to staff on the Asset Planner work order system to ensure consistent and accurate use.
• Deliver customer service support for the Maintenance & Operations department of more than 100 employees.
• Maintain key records, issue keys, and conduct periodic audits to ensure security compliance.
• Perform higher-level administrative duties, including preparing confidential documents, supporting hiring processes, and ensuring compliance with regulatory and collective bargaining standards.

What we are looking for:

Individuals with:

• Advanced proficiency in Microsoft Office, including Excel.
• Foundational knowledge in facility maintenance and operations.
• Ability to navigate regulatory standards, implementing preventative maintenance strategies to ensure compliance with industry regulations.
• Knowledge of using data analysis to create insights to assist customer service and operational readiness.
• Working knowledge.

Who should apply?

High School graduation or GED equivalent and one year of experience in some aspect of shop related work to provide general familiarity with repair and maintenance activities.

OR

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Interested? Apply today!

To learn more about DSHS, go to www.dshs.wa.gov.

Questions? Please reach out to Vincent Hamilton at vincent.hamilton@dshs.wa.gov and reference 01603.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.

It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS.

We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted.

Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job.

This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810.

Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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