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Posted: April 1, 2026 (1 day ago)

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DSHS ESA Social Service Specialist 2

State of Washington

Dept. of Social and Health Services

Fresh

Location

Washington, 98504

Salary

$5,398 - $7,254

per month

Type

Closes

April 15, 2026

Job Description

Summary

This job involves helping vulnerable people and families overcome barriers to self-sufficiency by conducting assessments, creating personalized plans, and managing cases for benefits programs.

You'll work with clients facing issues like disabilities, homelessness, or mental health challenges, often remotely or in a hybrid setup.

It's a great fit for compassionate professionals with experience in social services who enjoy problem-solving and building trust with diverse groups.

Key Requirements

  • Twelve months as a Social Service Specialist 1 with completion of the agency's training program
  • Master's degree in social services, human services, behavioral sciences, criminal justice, or allied field, plus one year as Social Service Specialist 1 or equivalent experience (practicum may substitute)
  • Bachelor's degree in relevant field plus two years of paid social service experience equivalent to Social Service Specialist 1
  • Excellent verbal communication skills for interviewing clients and collaborating with partners
  • Ability to serve the public respectfully and defuse hostile situations
  • Willingness to work with hard-to-serve populations including the homeless, mentally ill, and chemically dependent
  • Proficiency in using automated software applications

Full Job Description

DSHS ESA Social Service Specialist 2

Are you ready to embark on the next step of your social service career? Consider this exciting role with the Virtual Case Management Center (VCMC) Social Services Team. This opportunity has the option of a hybrid and teleworking work schedule.

As a Social Service Specialist, you will provide professional-level social services to people and/or families, who have barriers, as they progress to self-sufficiency and are applying for or receiving benefits from the Community Services Division (CSD). You will complete in-depth assessments, and employability plans and provide case management for clients with varying degrees of vocational, social, cultural, educational, psychological, and/or physical impairments hindering their economic independence. Your ability to listen, observe, communicate, and understand will aid in engaging in problem-solving with vulnerable adults, children, and families.


Some of what you'll do:
  • Conduct assessments to determine an individual's level of functioning including evaluating education, social history, living situation, and employment history, as well as physical and mental status
  • Review and interpret medical reports and test results to determine eligibility for programs
  • Authorize additional referrals to medical specialists when indicated by medical evidence
  • Stay up to date on community resources and referral sources for medical, mental, and chemical dependency treatment
  • Develop individualized case plans to provide specific action steps as a result of assessment findings
  • Conduct assessments of vulnerable and disabled applicants
  • Develop a WorkFirst individual responsibility plan

What we're looking for:
  • Excellent verbal communication skills when interviewing clients and interacting with coworkers, community partners, medical providers, and stakeholders
  • Ability to serve the public with respect, concern, courtesy, and responsiveness
  • Ability to defuse a hostile situation
  • Willingness to work with hard-to-serve, chronically homeless, mentally ill, and chemically dependent individuals
  • Ability to use automated software applications

Who should apply?
  • Professionals with Twelve months of experience as a Social Service Specialist 1 and completion of the agency’s Social Service Specialist training program.
Or

A Master's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field, and one year as a Social Service Specialist 1 or equivalent paid social service experience.

A two-year Master's degree in one of the above fields that includes a practicum will be substituted for one year of paid social service experience.

Or
  • A Bachelor's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field, and two years of paid social service experience performing functions equivalent to a Social Service Specialist 1.

Note: Additional professional experience described above will substitute year for year for the required education.

Interested?
Along with your online application, please submit:
  • Resume
  • Cover Letter
  • Three Professional References

Questions? Contact DSHS Recruiter and reference 02609.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.

It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS.

We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted.

Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job.

This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810.

Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.


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Posted on NEOGOV: 4/1/2026 | Added to FreshGovJobs: 4/2/2026

Source: NEOGOV | ID: neogov-washington-5291802