DOPL Investigator

Full Job Description

Put your investigative skills to work! The State of Utah Department of Commerce has two full-time DOPL Investigator positions open in the Division of Professional Licensing (DOPL).

These positions offer medical, dental, and vision insurance from day one, 12 paid holidays, vacation and sick leave, and so much more!

These positions may be in the office for training, and then may be able to telework up to three days per week (if eligibility requirements are met).

PRINCIPAL DUTIES DOPL Investigator positions are working-level, Investigator II, Non-POST positions. Duties include:

• Conducting investigations and inspections into allegations of a variety of inappropriate activities, rule infractions, or illegal actions.
• Ensuring compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards, and guidelines, etc.
• Receiving, researching, and responding to incoming questions or complaints; providing information, explaining policy and procedures, and/or facilitating a resolution.
• Maintaining detailed inspection or investigation records, preparing reports, and attending to other related administrative requirements.
• Giving testimony and /or recommendations in court cases and/or hearings.
• Gathering, preserving, and/or storing evidence; maintaining the integrity of evidence through the appropriate collection, handling, security, and chain of custody, etc.
• Performing initial background and history research on individual(s) being investigated as well as screening, composing, and/or controlling sensitive data/documentation.
• Conducting interviews to gather or clarify information.
• Writing detailed reports based on investigation or inspection.
• Coordinating investigative efforts with federal, state, and/or local agencies.

THE IDEAL CANDIDATE

Our Ideal candidate will have:

• Independent work ethic.
• Attention to detail.
• Integrity and ethical conduct.
• Critical thinking skills.
• Analytical skills.
• Organizational skills.

MINIMUM QUALIFICATIONS

• Professional investigative and/or research experience.
• Professional report writing experience.
• Knowledge and experience with Microsoft Word and Excel.

PREFERRED QUALIFICATIONS

• Law enforcement experience.
• Regulatory or Administrative Investigation Experience.
• Experience investigating any sexual misconduct or sexually based offenses.
• Ability to communicate fluently in languages other than English.
• Experience with Google Drive, Google Docs, Google Sheets, Google Meet, and Salesforce.

WHY YOU SHOULD JOIN OUR TEAM

The mission of DOPL is Strengthening trust in Utah's professional workforce through effective licensing, balanced regulation, and consumer engagement to facilitate informed decisions. To learn more about our division, please visit our website.

This position is eligible for a rich benefits package, generous paid time off, and great work-life balance. You can learn more about offered benefits here.

AGENCY

The Department of Commerce is the licensing and registration agency for Utah's professional and business community.

We provide oversight of business registrations, trademarks, Uniform Commercial Code filings, professional licensing, consumer protection, public utilities, securities, real estate, and residential mortgage lending.

You can learn more about the agency by visiting the website.

BENEFITS

• Health Insurance - Public Employee Health Program (PEHP):
  • 3 medical plan options. Choose a Traditional or High Deductible Health Plan. There is an Opt-Out Cash Benefit option for those who have other medical insurance coverage.
  • 5 dental plan options, with an Opt-Out Cash Benefit option for those who have other dental insurance coverage.
  • 4 vision plan options under EyeMed or OptiCare
• Retirement - Utah Retirement Systems (URS):
  • Employees who have any service credit with an employer covered by the Utah Retirement Systems prior to 7/1/2011 are in the Tier I Public Employees System.
  • Employees hired on or after 7/1/2011 and who have never been in the URS retirement system have two options for retirement in the Tier II System.
    • Tier 2 Hybrid Retirement System. Employer contributes an amount equal to 10% of your salary between both plans (pension and 401(k))
    • Tier 2 Defined Contribution Plan. Employer contributes an amount equal to 10% of your salary to a 401(k) plan only.
  • Employer contributions to your 401(k) are vested after four years.
• Paid Time Off:
  • Annual leave and sick leave are accrued at 4 hours per pay period each (4 hours annual, 4 hours sick).
  • Annual leave amounts increase with years of service.
  • We have 12 paid holidays.
• Test out the compensation calculator!

Qualifications

(includes knowledge, skills, and abilities required upon entry into position and trainable after entry into position)

• Ability to use logic to analyze or identify underlying principles, reasons, or facts associated with information or data to draw conclusions.

• Ability to use case management software systems.

• Ability to use computer relational database software.

• Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.

• Knowledge of interviewing techniques.

• Knowledge of investigative techniques and processes.

• Knowledge of civil and criminal justice laws.

• Knowledge of applicable laws, rules, regulations, and/or policies and procedures.

• Knowledge of legal processes and procedures.

• Ability to speak clearly, concisely, and effectively; listen to, and understand, information and ideas as presented verbally; English fluency.

• Ability to organize information in a clear and concise manner.

• Ability to read, interpret, and apply laws, rules, regulations, policies, and/or procedures.

• Ability to compose and produce reports, documents, and related material.

• Ability to communicate information and ideas clearly and concisely, in writing; read and understand information presented in writing; English fluency.

Additional Information

• Job Classification: Investigator II, Non-POST (83151).

• Valid driver license required to drive a motor vehicle on a highway in this state per UCA 53-3-202(1)(a).

• DHRM rules apply for promotions/transfers.

• Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion at any time and for any reason.

• Effective July 1, 2021, in-state work rules require all work to be performed while physically within the state’s borders.

• As a condition of employment with the Department of Commerce, employees shall receive compensatory time off in lieu of payment in cash for all overtime worked under the Fair Labor Standards Act (FLSA).

• Work requires some physical exertion such as long periods of standing, walking over rough terrain or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, lifting moderately heavy items (up to 50 lbs.) or similar activities.

• Risks which require the use of special safety precautions and/or equipment, e.g. working with contagious diseases or hazardous chemicals, etc.