DOLA Administrator III (Multiple Positions) - Term Limited

Full Job Description

This recruitment will be used to fill two term-limited positions with anticipated end dates of 06/30/2027. The positions may be extended depending upon funding availability and will be eligible for full benefits.

Who can Apply

This opportunity is only open to residents of the State of Colorado.

About the Colorado Department of Local Affairs

The Department of Local Affairs (DOLA) serves as the primary interface between the State and local communities.

The Department provides financial support to local communities and professional and technical services (including training and technical assistance) to community leaders in the areas of governance, housing, and property tax administration.

While all state governments provide such services through various Departmental structures, Colorado’s approach is unique in that these local community services are gathered into one Department of “Local Affairs,” which has a central focus on strengthening Colorado communities and enhancing livability.

Vision

The Department of Local Affairs is responsible for strengthening Colorado's local communities through: accessible, affordable, and secure housing; implementing property tax law; capacity building; strategic training, research, and technical assistance; and funding to localities.

Mission

Our mission is to help strengthen Colorado’s communities.

Why work for the Colorado Department of Local Affairs?

The work we do matters greatly. It matters to us and it matters to the citizens of the great state of Colorado. We love our communities and are passionate about supporting our communities.

We value the diversity that Colorado offers.

If your goal is to build a career that makes a difference in communities across the State, consider joining the dedicated people of the Department of Local Affairs.

In addition, we offer a great location and great benefits, which include:

• Medical and Dental Plans

• Strong, secure, yet flexible Retirement Plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus pre-tax and ROTH 401K, and 457 plans

• Employee Wellness Programs

• Paid Life Insurance

• 11 paid Holidays per year plus Vacation and Sick Leave

• Short and Long-Term Disability Coverage

• RTD Eco Pass to all eligible State Employees

• Flexible work schedule options and hybrid work options

• Some positions may qualify for the Public Service Loan Forgiveness Program

• Training opportunities

• Variety of Free discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program

Please see the Benefits Overview video for details on the benefits offered to employees.

Requirements

The Division of Housing (DOH) Office of Homeless Initiatives (OHI) works with local, state, and federal stakeholders to build, promote, and support collaborative approaches to make homelessness rare and brief in Colorado, and that no one gets left behind.

OHI’s vision is to advance solutions that combine affordable housing with accessible services so no one languishes in homelessness.

OHI’s mission is to work with community partners to create a robust continuum of efficient and effective solutions that reduce and prevent instances of homelessness and ensure that every Coloradan has a safe place to live and thrive.

This job announcement will be used to fill two positions within OHI, Homeless Management Information System (HMIS) Administrator and Homeless Systems Data & Reporting Administrator.

HMIS ADMINISTRATORThe HMIS Administrator supports the Balance of State (BoS) Continuum of Care’s (CoC) participation in the Colorado Homeless Management Information System (COHMIS), the state’s designated Homeless Management Information System (HMIS), by providing technical assistance, training, and data quality support to participating agencies.

This position works directly with providers to promote accurate, complete, and timely data entry in alignment with BoS CoC policies and procedures, federal HMIS Data Standards, and Coordinated Entry (CE) requirements.The HMIS Administrator provides day-to-day support to COHMIS users through Help Desk responses, in-person and remote site visits, and targeted technical assistance related to system navigation, data collection, data entry, and basic data analysis.

This role supports providers across the Balance of State CoC and helps ensure consistent use of COHMIS to support reporting, compliance, and coordinated care efforts.COHMIS Data Quality and Compliance Support

• Supports provider compliance with federal HMIS Data Standards and BoS CoC policies and procedures. Responsibilities include:

  • Assisting agencies with accurate, complete, and timely data entry in COHMIS.

  • Reviewing data for accuracy and completeness to support monitoring and reporting requirements.
    

  • Identifying data quality issues and working with providers to correct errors or gaps.
    

  • Providing guidance on project-specific data collection requirements, including CE-related data elements.

  • Escalating complex compliance or data issues to the BoS HMIS Manager as appropriate.

Technical Assistance & Help Desk Support

• Provide direct technical assistance to COHMIS end users via Help Desk, email, virtual meetings, and site visits. Responsibilities include:

  • Troubleshooting and resolving user issues related to system functionality, access, and data entry.

  • Interpreting and responding to user questions regarding COHMIS workflows and system use.

  • Owning issues through resolution and documenting outcomes for future reference.

  • Communicating clearly and professionally with users regarding issue status, next steps, and resolution.

  • Identifying recurring issues or systemic trends and elevating them to the BoS HMIS Manager.
    

System Configuration, Maintenance, and Training Support

• Supports system configuration for new agencies, projects, funding sources, and services within COHMIS. Responsibilities include:

  • Assisting with routine system maintenance and data cleanup to support accuracy and usability.

  • Supporting standard and project-specific reporting needs, including validation and basic analysis.

  • Assisting with development and maintenance of training materials, job aids, and reference documentation.

  • Supporting onboarding and ongoing training for COHMIS users, including coordination of required trainings.

  • Assisting with CE-related system configuration and updates as directed by the BoS HMIS Manager.

HOMELESS SYSTEMS DATA & REPORTING ADMINISTRATORThe Homeless Systems Data & Reporting Administrator supports the execution of data reporting, analysis, and visualization activities related to state-funded homelessness services.

Under the direction of the Homeless Systems Data & Reporting Manager, this position is responsible for implementing data products—including dashboards, reports, and visual summaries—that help stakeholders better understand performance and outcomes from the Colorado Homeless Management Information System (COHMIS).

This role plays a critical supporting function in improving data literacy, promoting accountability, and enabling insight-driven decision-making across Colorado’s homeless response system.The primary duties and responsibilities of this position include, but are not limited to:

• Support the development and maintenance of data dashboards and visual products based on established designs and strategic direction provided by the Homeless Systems Data & Reporting Manager, ensuring clarity, accuracy, and usability for end users.

• Produce recurring and ad hoc reports by extracting, formatting, and validating data from COHMIS, ensuring outputs align with pre-established metrics and reporting logic.

• Implement data workflows and report automation, including updating queries or scripts, building visualizations, and preparing data summaries in coordination with the manager.

• Assist with data quality checks, identifying inconsistencies, gaps, or potential data entry issues, and escalating findings for resolution.

• Follow established protocols and documentation to standardize reporting formats, visual styles, and data labeling to support consistency and clarity.

• Translate technical outputs into accessible visuals and data summaries, supporting the preparation of public-facing infographics, dashboards, and internal reports.

• Maintain organized internal documentation for reporting definitions, dashboard specifications, and version history.

• Ensure all work adheres to data privacy, confidentiality, and governance standards, following best practices for handling client-level data securely and responsibly.

Travel Requirements: Both positions will travel in-state approximately 5% of the time, using a state provided vehicle, to meet with community partners. In addition, the positions may travel out of state occasionally to attend conferences and/or training.

Qualifications

Class Code & Classification Description

H1B3XX Administrator III

MINIMUM QUALIFICATIONS

Experience Only: Six (6) years of experience supporting, coordinating, or administering programs, projects, or operations in a collaborative, service-oriented, or technical assistance–focused environment.

Qualifying experience includes work related to program or project administration or implementation; providing guidance, training, or technical assistance to partners or stakeholders; coordinating across teams or organizations with varying levels of capacity; translating programmatic, technical, or policy-related information into clear written guidance or recommendations for diverse audiences; documenting and improving processes or workflows; and using administrative or program information to support reporting, compliance, performance monitoring, or operational decision-making.

This experience may include work with information systems used in housing, homelessness, or human services programs (such as the Colorado Homeless Management Information System), in support of program operations, service delivery, and system coordination.

OR

Education and Experience: A combination of related education in business management, public administration, public health, sociology, social work, public policy or a closely related field (as determined by the agency) AND experience as described above equal to six years.

Ensure that the 'Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for.

Applicants must upload their unofficial college transcripts that include the student name, college name, courses completed and/or degree with date conferred with this application, in order to receive credit.

Under the Job Application Fairness Act (SB 23-058), applicants may redact information from certifications and transcripts that identify their age, date of birth or dates of attendance from an educational institution.

Required Competencies

• Strong analytical skills

• Strong organizational skills

• Ability to work across teams

• Strong attention to detail

• Effective verbal and written communication skills

• Ability to multi-task, prioritize assignments, and organize work to accommodate shifting deadlines

• Effective problem-solving skills

• Experience in business writing

• Experience process and analyzing moderate volumes of business or administrative data

• Proficiency in Microsoft Excel or Google Sheets (including lookups, matching, conditional formulas, pivot tables and similar functionality)

• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind

Preferred Qualifications

• State of Colorado government work experience providing technical assistance or training

• Knowledge of and experience with HMIS and HUD HMIS Data Standards

• Experience as a reporting specialist or data analyst with HMIS

• Experience with systems administration, implementation, and program evaluation

• Knowledge of housing regulations and HUD CoC programs

• Experience with data management, including data organization, storage, and reporting

• Experience in homeless services or other nonprofit direct service

• Ability to produce recurring and ad hoc reports by extracting, formatting, and validating data

• Experience with data quality checks, identifying inconsistencies, gaps, or potential data entry issues

• Ability to interpret and apply standards, policies, procedures, regulations, and federal laws

Conditions of Employment

• You MUST be a Colorado resident (at the time of application) to apply for this position.

• Pre-employment criminal and financial background checks will be conducted as part of the selection process.

• Applicants must be legally eligible to work in the United States to be appointed to this position. DOLA uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. DOLA does not sponsor non-residents of the United States.

MUST have a valid, unrestricted Colorado drivers license with a safe driving record.

A safe driving record requires the following: No convictions within the last seven (7) years for Reckless driving; Vehicular manslaughter; Driving under the influence (DUI); Two (2) or more driving while ability impaired (DWAI) convictions; One (1) conviction related to bodily injury or death to another person as described in C.R.S.

42-4-239. Eluding the police; or Street racing.

• No convictions within the last five (5) years for: Three (3) or more careless driving convictions; or Speeding 20 mph over the speed limit. Two (2) convictions related to distracted driving or use of a mobile electronic device as described in C.R.S. 42-4-239.

• No convictions within the last three (3) years for: Three (3) or more moving violations with a total of more than seven (7) points assessed on the license; or Suspension or revocation of driver license (unless for unpaid child support or other suspension not related to a moving violation).

• No requirement of a breath monitoring device, also known as Interlock, to operate a motor vehicle.

Only complete applications submitted by the closing date for this announcement will be given consideration. Failure to submit properly completed documents by the closing date of this announcement will result in your application being rejected.

Applicants may submit a resume, cover letter/letter of interest detailing how their experience and background address the stated minimum and preferred qualifications/competencies of the job and attach to the online application.

Applications left blank or marked “See Resume” will not be accepted. Please address every requirement for the position with your experience in your application.

The application may include the following documents that MUST be uploaded at the time of application:

• A resume (this is not a substitute for the online application demonstrating work history)

• Cover letter / letter of interest

• Transcripts (if using education to meet the minimum qualifications)

• DD214 (member-4 form) from applicants that may be eligible for veteran’s preference

Comparative Analysis

Current and former employees (transfers, voluntary demotions, and reinstatements) are required to participate in the comparative analysis process through this job posting.

Applications will be reviewed to determine if you meet the Minimum Qualifications (MQs) for the position. Applicants that meet MQ’s will be included in the Comparative Analysis process.

Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, training and experience review, eSkills Assessment, oral assessment, written performance assessment or it may include a review of your application and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants.

Be sure your application specifically addresses the requirements as listed in the minimum qualifications.

Address your specialized experience, work products, and accomplishments as they relate to the position duties, required competencies and preferred qualifications in order to establish an eligible list for referral to the hiring manager for final consideration.

Additional Information

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

DOLA is committed to the full inclusion of all qualified individuals.

As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require a reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Melissa Bellew, DOLA ADA Coordinator at melissa.bellew@state.co.us.

Email Address: All correspondence regarding your status in the selection/examination process will be conducted via email.

Include a working email address on your application; one that is checked often as time sensitive correspondence such as exam information or notification will take place via email.

Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses.

It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

Biweekly Pay: As of July 1, 2023, all DOLA new hires, including transfers of current state employees and reinstatements of former state employees, will be placed on the biweekly pay schedule.

This means you will be paid every other Friday for a total of 26 pay periods over the course of a year.

Biweekly pay is also lag pay, meaning you will be paid two weeks after the end of each pay period. Please click here for more information about the move to biweekly payroll.

Technical Assistance: If you experience technical difficulty with the NEOGOV system (e.g.

uploading or attaching documents to your online application) please contact NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time).

Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt to upload (attach) it.

Appeal Rights: An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative.

This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgment of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

For questions related to this job posting, please reach out to Danielle Milone via email at danielle.milone@state.co.us.