Public Safety Dispatcher
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Posted: April 1, 2026 (1 day ago)
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Dispatcher - DPW
City of Indianapolis
Department of Public Works Operations
Location
Indianapolis, Indiana, 46204
Salary
From $21.87
per hour
Type
Closes
July 1, 2026
Job Description
Summary
This job involves handling phone calls and radio requests for the city's public works department, deciding how to respond to emergencies and routine issues, and sending the right teams or information to fix them.
It also includes keeping records, watching equipment, and staying organized under pressure.
A good fit would be someone reliable with customer service or dispatch experience who can communicate clearly and learn new systems quickly.
Key Requirements
- High School diploma or equivalent
- One year of relevant experience preferred
- Effective oral and written communication skills
- Ability to learn and operate computer, radio, and related equipment fluently
- Ability to read maps and basic knowledge of Indianapolis geography
- Knowledge of established policies and procedures
- Ability to maintain confidentiality of information
Full Job Description
Position is responsible for receiving, evaluating, and dispatching emergency and non-emergency calls for the Department of Public Works (*DPW) and other related Departments.Requirements
Answers emergency and non-emergency telephone calls and radio requests as required.Re-transmits information received to appropriate personnel or agencies as needed.
Maintains all paper and/or computerized records as required by Central Dispatch.
Monitors United Water equipment and report problems as directed.
Maintains confidentiality of all information
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.
Qualifications
High School diploma or equivalent, and one (1) year experience is preferred. Ability to effective communicate orally and in writing. Ability to learn and fluently operate a computer system, radio system and any other related equipment. Ability to read a map and have basic knowledge of City of Indianapolis geography.Additional Information
Position requires the knowledge of established policies and procedures, which controls most of the incumbent(s) actions.Check your resume before applying to catch common mistakes