ALARM MONITOR DISPATCHER

Full Job Description

You will serve as an Alarm Monitor/ Dispatcher in the Plans, Policies, and Operations (Security) of MCAS BEAUFORT SC.

I have one year of specialized experience equivalent to the next lower grade level (GS-06) or pay band in the federal service or equivalent experience in the private or public sector.

Specialized experience must demonstrate most or all of the following duties: 1) Monitoring and troubleshooting electronic security systems, Intrusion Detection System, alarm, mass notification and CCTV systems; 2) Receiving and processing incoming fire alarms, 911 calls, emergency and non-emergency requests for police, fire, medical emergencies or incidents, airfield emergencies and environmental and hazardous materials incidents; and 3) Dispatching personnel and apparatus to emergencies, record data, events and logs and initiate instructions to callers for fire, medical and police emergencies.

Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Major Duties:

• You will monitor closed circuit television (CCTV) screens trained on sensitive areas/critical assets for a variety of security reasons.
• You will analyze images displayed of an authorized or unauthorized presence within the range of CCTV camera while monitoring CCTV screens.
• You will monitor and or operate electronic security systems involving numerous alarm panels/monitors, callboxes, maintenance-related items, intrusion detection systems, video motion detection systems and various security alarms.
• You will set or reset alarms that activate and ensure alarms are not malfunctioning.
• You will ensure all communication and alarm systems in proper working order.
• You will prepare and maintain a properly documented alarm control log of all alarm conditions to include setting, activation, deactivation and other pertinent alarm information.
• You will ensure recall rosters on key personnel from the necessary units are accurate.
• You will operate a variety of software application programs.
• You will provide emergency medical dispatching (EMD) assistance to callers using the local authority's emergency medical dispatch system.
• You will dispatch personnel and apparatus to the scene of emergencies, record pertinent data, events, and logs, and initiate pre-arrival instructions to callers for fire, medical, and police emergencies.