Deputy Chief Information Officer

Full Job Description

The Deputy Chief Information Officer (DCIO) is a Senior Executive Service position in the Office of the Chief Information Officer, Management and Administration directorate of U.S.

Immigration and Customs Enforcement.

The DCIO assists the Chief Information Officer in providing ICE's information technology strategic vision and ensuring alignment with Department of Homeland Security policy.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Candidates will not be hired based on their race, sex, color, religion, or national origin.

To meet the minimum qualifications requirements for this position, you must show that you possess the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs) related to this position within your resume - NOT TO EXCEED 2 PAGES.

Resumes over the 2-page limit will not be reviewed beyond page 2 or may be disqualified.

Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s).

If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position.

There is NO requirement to prepare a narrative statement specifically addressing the ECQs or TQs.

TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the TQs.

TQ 1: Demonstrated experience serving as the senior operational executive for a large, complex IT organization, with responsibility for translating executive strategy into executable plans and delivering reliable, secure, and scalable IT services.

This includes directing day-to-day IT operations across infrastructure, cybersecurity, application delivery, and enterprise services; maintaining service continuity; managing operational risk; and holding senior leaders accountable for performance in a geographically dispersed environment.

TQ 2: Demonstrated experience leading enterprise modernization initiatives that include application delivery and modernization, enterprise data management, and the responsible implementation of artificial intelligence and business automation.

Candidates must show measurable outcomes such as improved data accessibility and governance, enhanced analytics capabilities, reduced manual processes, accelerated delivery timelines, improved mission performance, or reduced operations and maintenance costs in mission-critical environments.

TQ 3: Demonstrated ability to manage IT resources-budget, workforce, and contractor support-while enforcing execution discipline and accountability across senior leadership teams.

This includes overseeing large IT budgets, managing contractor performance, making informed tradeoff decisions, aligning resources to priorities, and identifying efficiencies that enable reinvestment in mission-critical capabilities, all within statutory, policy, and fiscal constraints.

EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the TQs listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs.

If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position.

ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.

ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.

ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.

ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture.

This includes, when necessary, the ability to lead people through change and to hold individuals accountable.

ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

Note: If you are a member of the SES or have been certified through successful participation in a U.S.

Office of Personnel Management (OPM)-approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs.

Instead, you should attach proof (e.g., SF-50 or certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES. Major Duties:

The Deputy Chief Information Officer (DCIO) is responsible for the conception, development, and implementation of policies, procedures, and standards that create and sustain a strong, flexible, and secure information technology (IT) enterprise.

This includes overseeing the responsible implementation of innovation - leveraging artificial intelligence (AI) and business process automation where appropriate - to improve mission performance, increase operational efficiency, and reduce overall operational expenses.

As the DCIO, you will: Serve as the principal operational executive for the Office of the Chief Information Officer (OCIO), translating the Chief Information Officer's (CIO) strategic direction into executable plans, priorities, and outcomes across the enterprise.

Direct and manage internal OCIO operations and service delivery functions, including infrastructure, cybersecurity, application development, enterprise architecture, telecommunications, and field IT operations.

Oversee the planning, development, implementation, and lifecycle management of enterprise IT solutions that support ICE mission requirements, ensuring operational reliability, scalability, and cost-effective performance.

Lead enterprise data management and application delivery efforts, ensuring systems are designed and operated to improve mission effectiveness, enable analytics and future AI capabilities, and reduce long-term operations and maintenance costs.

Manage the responsible adoption of artificial intelligence and business automation within OCIO-managed systems and services, focusing on performance improvement, process efficiency, and operational stability.

Ensure IT systems, services, and modernization initiatives are implemented in accordance with enterprise architecture standards, security requirements, and CIO-established priorities.

Monitor and evaluate IT program and operational performance, holding OCIO leadership accountable for delivery, service levels, risk management, and results.

Provide internal executive leadership and decision-making to resolve complex operational issues, balance competing priorities, and maintain continuity of IT services.

Support the CIO by executing approved Congressional and executive-level IT policy changes, converting strategic requirements into operational guidance, procedures, and implementation plans.

Oversee IT acquisitions and contractor performance in support of OCIO operations, ensuring alignment with delivery objectives, performance expectations, and fiscal stewardship.

Manage OCIO resources, including budget execution, workforce utilization, and assets, and identify opportunities to improve efficiency and reinvest savings into mission-critical capabilities.

Represent the CIO, as delegated, in internal operational forums and working groups, ensuring consistent execution of enterprise IT direction across ICE.

Provide first-level supervision to senior OCIO divisions and program managers, reinforcing accountability for execution, delivery, and operational excellence.