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Posted: February 20, 2026 (1 day ago)

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Departmental Technician 7-E9

State of Michigan

Licensing and Regulatory Affairs - LARA

Fresh

Location

Michigan, 48909

Salary

$23.23 - $31.91

per hour

Closes

March 6, 2026

SES Pay Grade

Base salary range: $147,649 - $221,900

Typical requirements: Executive-level leadership experience. Senior executive qualifications required.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves supporting a licensing system and handling IT requests to keep computer systems running smoothly for a state agency.

The role includes checking software, figuring out training needs, staying on top of rules from state and federal levels, and helping with key applications used for certifications in healthcare and licensing.

It's a good fit for someone with tech support experience who likes working with regulations and improving processes in a government setting.

Key Requirements

  • Experience providing IT support and handling computer assistance requests
  • Ability to evaluate software programs and recommend modifications
  • Knowledge of determining and addressing training needs for users
  • Familiarity with monitoring state and federal regulatory requirements
  • Skills in application support, review, and technical coordination
  • Understanding of Federal Quality Indicator Survey (QIS) processes
  • Proficiency with Outcome and Assessment Information Set (OASIS) applications

Full Job Description

This position will provide support of the BITS Licensing System and IT requests for computer assistance. This position is responsible for evaluating software programs, determining training needs, monitoring state and federal requirements, and recommending modifications as needed. This position is also responsible for application support, review, and assistance with technical coordination of the Federal Quality Indicator Survey (QIS) Process and Outcome and Assessment Information Set (OASIS). These applications are critical to state licensing and federal certification processes.

POSITION DESCRIPTION

Gold image of MVAA Gold-level Veteran-friendly employer 2026 award

LARA is proud to be Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

For more information about our department, visit us at www.michigan.gov/lara, LinkedIn, Facebook, and YouTube


The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.

Requirements

Education

Education typically acquired through completion of high school

Experience

Departmental Technician 7

One year of experience performing administrative support activities equivalent to the 7-level in state service. 

Departmental Technician 8

One year of experience performing administrative support activities equivalent to the 8-level in state service. 

OR 

One year of experience as a technician or paraprofessional equivalent to the entry level in state service. 

Departmental Technician E9

One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. 

OR 

One year of experience performing administrative support activities equivalent to the 9-level in state service. 

OR 

Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

Qualifications

Departmental Technician 7 

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement. 

Departmental Technician 8 

Possession of a Bachelor’s degree may be substituted for the experience requirement. 

Departmental Technician E9 

Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

Additional Information

View the entire job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalTechnician.pdf

Please attach a cover letter and resume to your application. Failure to do so may result in your application being screened out.

Check your resume before applying to catch common mistakes

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Posted on NEOGOV: 2/20/2026 | Added to FreshGovJobs: 2/21/2026

Source: NEOGOV | ID: neogov-michigan-5244264