Departmental Technician 7-E9 (Printing & Office Technician) - Bureau of Finance
State of Michigan
FreshPosted Jan 14
↻ Recently Reactivated
Posted: January 14, 2026 (1 day ago)
Reactivated: January 15, 2026
This job reappeared after being removed. Worth checking if still available.
Departmental Technician 7-E9 - Civil Rights Claims Examiner
State of Michigan
Civil Rights
Location
Michigan, 48909
Salary
$23.23 - $31.91
per hour
Type
Full Time
More Maintenance & Trades jobs →Closes
January 22, 2026More State jobs →
Job Description
Summary
This job involves serving as the initial contact for people filing complaints about discrimination, helping them explain their concerns, and turning those details into official civil rights complaints.
It supports the state's efforts to investigate and resolve issues of unfair treatment based on race, gender, or other protected categories.
A good fit would be someone who is empathetic, good at communicating with diverse groups, and comfortable in a busy environment handling sensitive personal stories.
Key Requirements
- High school diploma or equivalent education
- Strong customer service and interpersonal skills for interacting with diverse populations
- Ability to assess civil rights concerns and conduct initial interviews with claimants
- Proficiency in writing clear, accurate allegations of discrimination into formal complaints
- Experience in fast-paced administrative or investigative environments
- Knowledge of civil rights laws and discrimination processes (preferred)
- Attention to detail and organizational skills for managing enforcement tasks
Full Job Description
This is a limited term position. There is a possibility that it may become permanent, but that is not guaranteed.The Michigan Department of Civil Rights (MDCR) has one of the most important roles in state government – so important that the Michigan Civil Rights Commission (MCRC) is enshrined in the Michigan Constitution: to investigate allegations of unlawful discrimination and to secure the equal protection of civil rights. MDCR was created in 1965 to carry out the work of the Commission.
MDCR is an administrative law enforcement agency with investigative and enforcement authority. The Enforcement Process includes all of the tasks performed when a customer interacts with MDCR about a civil rights-related need or concern, including investigation and resolution of complaints of discrimination, outreach and education, and community engagement. This position serves as a first point of contact for customers who are seeking to file a discrimination complaint. The work environment is fast paced, deals with diverse populations of people and entails contacting claimants to assess civil rights concerns as well as writing allegations of discrimination into a civil rights complaint.
Position Description
Requirements
This position generally requires the education acquired through completion of high school. Specific information on the education and experience required for different class levels is in the job specifications for the Departmental Technician class.Additional Information
Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed may be notified of the results.Please attach your cover letter and resume to your application. If applicable, please attach an OFFICIAL copy of your transcripts.
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