Departmental Analyst 9-P11
State of Michigan
FreshPosted Feb 6
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Posted: February 4, 2026 (3 days ago)
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Departmental Technician 7-10
State of Michigan
Treasury
Location
Michigan, 48909
Salary
$23.23 - $35.56
per hour
Type
Full Time
More Maintenance & Trades jobs →Closes
February 19, 2026More State jobs →
Job Description
Summary
This job involves helping taxpayers with city income tax questions, processing returns, troubleshooting accounts, and providing operational support in a team setting at the Michigan Department of Treasury.
It's ideal for someone who enjoys customer service, pays close attention to details, and likes solving problems to assist others.
The role offers a supportive environment with opportunities for growth in public service.
Key Requirements
- High school diploma or equivalent education
- For level 7: One year of administrative support experience equivalent to state service level 7
- For level 8: One year of experience equivalent to level 8 or entry-level technician/paraprofessional
- For level E9: One year supervisory experience at level 9, or one year at level 9, or two years as technician/paraprofessional with one year intermediate
- For level 10: Two years supervisory or administrative experience at level 9, or three years as technician/paraprofessional
- Strong customer service skills and positive attitude
- Detail-oriented problem-solving abilities
Full Job Description
Launch Your Career in Public Service – Join the Michigan Department of Treasury!
The City Income Tax Bureau is looking for a motivated, service-minded individual to join our Customer Service and Returns Processing Division as a Departmental Technician. If you're ready to make a difference and grow your career, this is your opportunity!
In this role, you’ll be a key resource for taxpayers, helping resolve City Income Tax issues while working closely with fellow bureau staff on tax processing, account troubleshooting, and operational support.
We’re building a team that thrives on collaboration, innovation, and exceptional customer service. If you're a detail-oriented problem solver with a positive attitude and a passion for helping others, we want you on our team!
Why join us?
- A fast-paced, supportive work environment.
- A culture of respect, inclusion, and continuous improvement.
- Excellent benefits and work-life balance.
- A career with purpose and room to grow.
Departmental Technician 7-E9 Position Description
Departmental Technician 10 Position Description
Treasury Careers – Learn more about why Treasury is a Great Place to Work!
Requirements
Education
Education typically acquired through completion of high school.
Experience
Departmental Technician 7
One year of experience performing administrative support activities equivalent to the 7-level in state service.
Departmental Technician 8
One year of experience performing administrative support activities equivalent to the 8-level in state service.
OR
One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
Departmental Technician E9
One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
OR
One year of experience performing administrative support activities equivalent to the 9-level in state service.
OR
Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
Departmental Technician 10
Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
OR
Two years of experience performing administrative support activities equivalent to the 9-level in state service.
OR
Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.
Qualifications
Departmental Technician 7
Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.
Departmental Technician 8
Possession of a bachelor’s degree may be substituted for the experience requirement.
Departmental Technician E9
Possession of a bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.
Departmental Technician 10
Possession of a bachelor’s degree and one year of professional experience may be substituted for the experience requirement.
Note: A position is considered professional if the job requires a bachelor's degree. Qualifying 'professional experience' is counted post bachelor's degree.
Additional Information
Please attach a cover letter and detailed resume to your application. If applicable, please attach a copy of your OFFICIAL college transcript(s) to your application. (Failure to do so may result in your application being screened out.)
Official Transcripts. For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA). A scanned or electronic copy is acceptable, as long as it contains the elements listed above. Review more information regarding official transcripts.
Foreign Transcripts. Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.
Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to being appointed to the position. Relocation expenses are not reimbursed.
Remote Work. This position is eligible for remote work up to five days per week, however selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Please note that occasional onsite work will be required. Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason.
E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
Foreign Transcripts. Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.
Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to being appointed to the position. Relocation expenses are not reimbursed.
Remote Work. This position is eligible for remote work up to five days per week, however selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Please note that occasional onsite work will be required. Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason.
E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
Interviews. Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.
Fingerprinting. This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.
View the entire job specification at: http://www.michigan.gov/documents/DepartmentalTechnician_12525_7.pdf
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