Departmental Specialist 13

Full Job Description

Position serves as a professional specialist/expert for the planning, development and implementation of data collection and verification for Services Management within the Data Analytics and Governance section reportable metrics, including the quality assurance review of all business intelligence pertaining to the Services Management metrics or production reports. Position will provide input and guidance for the best use of technologies and analytics utilized by the CSB staff. Position will recommend appropriate program changes to collectable debt processes and procedural changes for the software applications that support the Services Management data analytics. The incumbent designs, implements, and maintains procedures and documentation pertaining to the Services Management Division wide metrics and quality assurance reviews of metrics and production reports. Makes metric, production report and Services Management process improvement recommendations, as well as improvement recommendations pertaining to the automated software applications that support the Collection Services Bureau (CSB). Works with a variety of software components and tools and analyzes and recommends new technology methodologies.

Acts as expert/liaison with other agencies and staff to coordinate program initiatives.

Coordinates with the Services Management staff to implement special projects as assigned.

Position Description

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Requirements

Education
Possession of a bachelor's degree in any major.
Note: Experience is considered professional if the job requires a bachelor's degree.

Additional Information

Special Requirements, Licenses, and Certifications Alternative experience qualifications of nonprofessional experience, previously identified by the appointing authority and approved by Civil Service, will be accepted as a substitute for the required classified, professional experience for the classification.

The nonprofessional experience must be related to departmental programs and services that provide the required knowledge, skills, and abilities.

Individuals appointed must possess the department-specific alternative experience for positions within that agency only.

NOTE: Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.Please attach a cover letter, detailed resume, and a copy of your OFFICIAL college transcript(s) to your application.

(Failure to do so may result in your application being screened out.) Official Transcripts.

For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA).

A scanned or electronic copy is acceptable, as long as it contains the elements listed above. Review more information regarding official transcripts.Foreign Transcripts.

Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S.

educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials.

Failure to provide this evaluation at the time of application may result in you being screened out of the process.Work must be performed in the state of Michigan.

If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to being appointed to the position.

Relocation expenses are not reimbursed.Hybrid Remote Work. This position is eligible to work remotely on Mondays, Thursdays, and Fridays, and must work onsite Tuesdays and Wednesdays.

Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload.

Hybrid Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason.E-Verify.

The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.Interviews.

Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.Fingerprinting.

This position has a FTINPRINT sub-class code.

The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.