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Posted: January 13, 2026 (2 days ago)

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Departmental Analyst 12-Child Welfare Business Operations Subject Matter Expert (Lansing)

State of Michigan

Health and Human Services - Central Office

Fresh

Location

Salary

$29.92 - $43.73

per hour

Closes

January 21, 2026More State jobs →

Job Description

Summary

This job involves serving as an expert on child welfare operations to help build and improve a statewide information system that manages security and administration for child services.

The role focuses on gathering feedback from users, working with development teams to ensure the system meets real-world needs, and creating tools to boost user involvement.

It's a good fit for someone with experience in social services or IT projects who enjoys bridging business needs with technology in a government setting.

Key Requirements

  • Possession of a bachelor's degree in any major
  • Three years of professional experience, including one year equivalent to the experienced (P11) level in state service
  • Expertise in child welfare business operations
  • Experience supporting development and maintenance of information systems like CCWIS
  • Strong skills in business engagement, user feedback collection, and stakeholder collaboration
  • Ability to develop procedures and tools for end-user involvement
  • Proficiency in representing end-user perspectives in project teams

Full Job Description

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.


This position functions as a recognized resource with the expertise of child welfare business operations to support the development and maintenance of the Comprehensive Child Welfare Information System (CCWIS). This position represents child welfare business/program end-users by presenting the business side of Security and Administration. The position leads the development of business engagement activities and provide actionable feedback to management. The position works within the product team for the discovery, design, and implementation of the CCWIS – Security and Administration module as well as on-going maintenance and operations (M&O) and enhancements following implementation. The position develops procedures and tools to improve end-user engagement in CCWIS - Security and Administration, actively seek end-user feedback, and provide end-user perspectives to the project team to maintain a holistic focus on end-user needs in the development and enhancements of CCWIS. This position works collaboratively with CCWIS project staff and stakeholders to ensure end users’ needs are addressed.
Position Description
Job Specification

To be considered for this position you must:
  • apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
  • relevant experience and/or education referred to in supplemental questions must be documented in resume, transcript and/or application to allow for accurate screening.
  • attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
  • attach a cover letter.
  • if applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts.

    Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

    Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions

    Requirements

    Education
    Possession of a bachelor's degree in any major.


    Experience
    Three years of professional experience, including one year of experience equivalent to the experienced (P11) level in state service.





    Additional Information

    Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

    This position is being filled as a limited-term appointment. Limited-term appointments have the potential to become permanent but there is no guarantee.

    Position Location/Remote Office: The office location for this position is at 235 S. Grand Ave., Lansing, MI. however, this position has the ability to work hybrid (remote/office). Selected candidates who have been approved to work hybrid must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.
    Image of the upper and lower peninsula of Michigan with counties outlined and a red highlight on Ingham countyEmployees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:
    o A secure work location that allows privacy and prevents distractions.
    o A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
    o Suitable lighting, furniture, and utilities.

    The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

    If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.

    As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.

    The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

    For information about this specific position, please email Ellicia Jackson at jacksone28@michigan.gov

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Posted on NEOGOV: 1/13/2026 | Added to FreshGovJobs: 1/14/2026

Source: NEOGOV | ID: neogov-michigan-5141177