Customer Service Cashier

Full Job Description

Applications accepted from: ALL PERSONS INTERESTED
Job Classification: CUSTOMER SERVICE CASHIER
Posting Number: PN# 37991
Division: RECORDS DIVISION
Reporting Location: 1200 TRAVIS ST. 23RD FLOOR
Workdays & Hours: MONDAY – FRIDAY; 9:30 AM – 5:30 PM*
*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Assists customers by accepting payments, making change, crediting payments to accounts and answering questions relating to accounts.

RESPONSIBILITIES:
• Accepts customer payments, makes change, and processes payments through the on-line cashiering system.
• Balances daily money collections on cashiering system.
• Reconciles all cash and checks to summary reports and makes bank deposits daily.
• Acts as a source of information to the public including the initial research and resolution of citizens' problems.
• Prints, retrieves and distributes a variety of reports from the on-line cashiering system. The reports include summary cashier balances, summary cashier deposits, bank deposits, itemized tenders, journal searches, and reconciliation totals.
• All duties and responsibilities may not be included in the above job descriptions.

WORKING CONDITIONS
The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds.

There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.

“Must be able to pass a criminal background check, obtain and maintain federally mandated security clearance where required.”

If applicable, the applicant’s past performance evaluations, past and present supervisory recommendations, and/or Internal Affairs complaint history will be reviewed and considered.

Requirements

EDUCATIONAL REQUIREMENTS
Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or a GED.

EXPERIENCE REQUIREMENTS
One year of money handling experience is required.
One year data entry is required.

LICENSE REQUIREMENTS
None.

Qualifications

**Preference shall be given to candidates with strong data entry skills.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order**

Additional Information

SELECTION/SKILLS TESTS REQUIRED
Department may administer skills assessment test.

SAFETY IMPACT POSITION NO

SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

Pay Grade 12

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (713-308-1289).

If you need special services or accommodations, call (713-308-1289). (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employment
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy