CUSTOMER SERVICE REPRESENTATIVE III
City of Houston
FreshPosted Jan 15
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Posted: January 19, 2026 (0 days ago)
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CUSTOMER SERVICE CLERK - County Clerk's Office
Tarrant County
County Clerk
Location
Fort Worth, Texas, 76196-0105
Salary
$16.29 - $17.92
per hour
Type
Closes
January 29, 2026
Job Description
Summary
This job involves helping people with their questions and requests at the county clerk's office, either in person, over the phone, or online, while handling paperwork, mail, and basic cash transactions.
It's a front-line role in a government office that requires staying organized and providing friendly service.
A good fit would be someone with basic office experience who is detail-oriented, good at communicating, and comfortable using computers for everyday tasks.
Key Requirements
- High school diploma or equivalent
- One full-time year of clerical work experience
- Proficiency with keyboarding
- Familiarity with Microsoft Office
- Ability to work with numeric filing systems
- Must be bondable
- Ability to sit, stand, walk, bend, stoop, push, and pull as needed
Full Job Description
Provide efficient, courteous service to customers via telephone, in person, and Live Chat.
POSTING MAY CLOSE AT ANY TIME
AFTER A SUFFICIENT NUMBER OF APPLICATIONS ARE RECEIVED
Tarrant County employees enjoy superior health, retirement, and insurance benefits.
For more information, please click on the link below:
http://www.tarrantcounty.com/en/human-resources/employee-benefits.html
Requirements
Provides assistance to customers in person, by telephone, mail, electronically, and through online LiveChat.Utilizes the County Clerk’s website, departmental records management system, and public portals to respond to routine requests for information and refer more complex requests to appropriate staff member.Accepts LifeChat inquiries, forwarding messages to the appropriate department if unable to provide answers.Receives and distributes incoming certified and regular mail and prepares outgoing mail.Intakes, file-marks, and distributes documents and ensures documents reach the proper destination.Scans, indexes, and assists with general file maintenance and other tasks as assigned by management.
Conducts routine filing.Responsible for cash drawer and collection of fees.
Issues and prepares receipt for copies and other customer requests.Verifies and prepares end-of-day deposit and balances monies received.Performs all other duties as assigned.
Qualifications NOTE: You must fill out the work history and education sections of application to show you have years of experience/education as required by hiring department or be disqualified.
High school diploma or equivalent. One (1) full-time year of clerical work experience. Must demonstrate proficiency with keyboarding. Familiar with Microsoft Office.
Ability to work with numeric filing systems.
Must be bondable.If hired, you must provide proof of educational attainment at new hire processing.Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudication in the past seven years and may include credit reports, motor vehicle records, employment records and educational attainment.
A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.
Additional Information While performing the duties of this position, the incumbent is regularly required to sit, stand, walk, bend, stoop, push and pull.
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