Customer Experience Center Intern, Summer

Full Job Description

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff.

Qualifications: High school diploma or GED required.

Associate degree or certification from an accredited business or technical school, or enrolled student in a community college, junior college, university or graduate school program.

Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only).

Major Duties:

Job Summary: The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff.

The CAO organization comprises more than 800 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.

This paid internship is located in the Customer Experience Center of the Office of the Chief Administrative Officer (CAO), U.S.

House of Representatives (House), is appointed on a temporary basis for a period not to exceed 120 days.

Interns will be provided a structured educational opportunity through exposure to the business operations of the U.S. House of Representatives.

This position will be provided the opportunity to rotate through different assignments to gain real life experience for their degree, certification, or professional development.

The position does not have day to day supervisory/managerial responsibilities. *paid at an annual rate of at $36,469 which is roughly $3,039 per month and not to exceed 120 days.

**The CAO standard business hours are 8:30 a.m.- 5:30 p.m. Monday through Friday. This is a full-time, 40-hour-per-week internship that will require onsite attendance in Washington, D.C.

Primary Duties/Responsibilities: Provides day to day administrative or operational support for First Call. Provides and projects a positive customer-focused professional image in all interactions.

Supports the Customer Advocate Program conference plan by compiling Member and staff briefing materials and packets, creating contact lists and check-in lists, and conducting other administrative tasks as assigned.

Support Member-staff conferences by assisting the Customer Advocate Program with registration, event setup, and other customer-facing activities as needed.

Performs other official duties and special projects as assigned.