County Admin Support Specialist II / 61013201

Full Job Description

Do you have a passion to provide meaningful work in the community?

Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults?

Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The County Admin Support Specialist II performs administrative and secretarial duties in support of agency management: provide routine and specialized administrative support.

• Monitors the AWS Call Center Agents to ensure all call agents are signed on to the system and receiving in-bound calls to assist SNAP and TANF clients. Provide management with daily attendance roster for the AWS System.

• Presents positive image which supports agency actions and mission at all times; provides professional customer service to clients served by the agency.

• Receives professional and personal calls: screen and refer the phone call to the appropriate party.

• Provides clients with general information of the programs and refer them to the appropriate staff member to assist them in a more in depth manner.

• Maintains accurate files for all essential documents and reports.

• Employ the ability to write professional emails and other correspondences.

• Performs emergency disaster management services to include American Red Cross sheltering and Disaster Snap duties; performs other related duties as required.

Requirements

A High School Diploma and two (2) years clerical experience.

An Associate Degree or Bachelor's Degree may be substituted for all or part of the work requirements.

Additional Information

This application for employment with the SC Department of Social Services must be completed in its entirety.

A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole.

"See Resume" is not acceptable information for the completion of any part of the requirements of this application.

If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Administration / Greenville County