County Admin Support Specialist II / 61012656

Full Job Description

Do you have a passion to provide meaningful work in the community?

Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults?

Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The County Admin Support Specialist II performs a variety of advanced clerical and typing duties. Exercises judgment and discretion in various duties performed for the agency.

• Receives clients applying for FI and SNAP benefits, explains services and registers applications, assigns caseworkers and scan registered applications in SCOSA. Issues expedited EBT cards to recipients.

• Serves as switchboard operator of the agency by receiving calls, transferring calls to the desired extensions. Assists supervisor as needed and performs other related duties as required.

• Greets customers at the reception desk, discerns customers’ needs and routes them to designated program/caseworker either directly or via tracking sheet through client registration. Copies documents for clients and scans into the SCOSA system to appropriate caseworker.

• Performs clerical support for Economic Services and Family Services to include: registers recertifications and scans into SCOSA.

• Receives, opens, stamps and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA, and prepares outgoing mail daily.

• Receives and receipts claims payments, keys payments into CHIP system, prepares and makes bank deposits.

• To ensure that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. To protect the agency networks and applications by safeguarding systems, equipment and data.

• Performs emergency disaster management services to include American Red Cross sheltering and Disaster Snap duties; performs other related duties as required.

• Performs job delivery and/or performance with positive or appropriate customer service delivery to clients, the public and co-workers as an integral requirement.

Requirements

A High School Diploma and two (2) years of clerical experience.

An Associate Degree in secretarial science or a related field.

A Bachelor’s Degree may be substituted for all or part of the work requirements.

Additional Information

This application for employment with the SC Department of Social Services must be completed in its entirety.

A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole.

"See Resume" is not acceptable information for the completion of any part of the requirements of this application.

If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Clarendon County