COMPUTER ASSISTANT

Full Job Description

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The primary purpose of this position is: To manage all aspects of information systems, Wide Area Network (WAN), Local Area Network (LAN) support, and systems training for the 60th Maintenance Group (MXG).

Manages AMC Contracted Engineer Support.

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Group Coverage Qualification Standards for Clerical and Administrative Support Positions for the GS-0335, Computer Clerk and Assistant Series.

https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-08, or equivalent in other pay systems.

Examples of specialized experience includes experience with network principles, concepts, equipment, and tools sufficient to assist in planning and maintaining network services; to install, test, and configure workstations and peripherals; and to instruct customers in accessing network services.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible.

One year at the GS-08 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of DoD and Air Force automated data processing and networking standards, policies, and techniques Knowledge of computer hardware and software systems and their interfaces, higher level programming languages, and other job control languages Knowledge of information processing sequences, controls, and procedures to provide user support Knowledge of facility environment and infrastructure to support computer systems.

Ability to use and maintain computer systems, equipment, and software; analyze computer network, software, and hardware problems; develop effective and economical solutions; and train users on new computer systems.

Ability to communicate effectively, both orally and in writing PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.

You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social).

Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Major Duties:

• Administers and maintains Maintenance Group information systems hardware. Responsible for identifying, installing, and managing software upgrade requirements Provides guidance, assistance, and training to customers. Serves as the Maintenance Group network security officer