Compliance Agent

Full Job Description

Work a steady 8 a.m. to 5 p.m. job and experience a great family work life balance!
The Office of Recovery Services in Taylorsville is looking for dedicated people to work as Compliance Agents on the Medical Collection Team with the Office of Recovery Services with the possibility of hybrid work after one year.

Starting Pay: $20.31
The hourly rate of pay goes up to $21.51 per hour upon successful completion of a one-year probation period.

Principal Duties
A Compliance Agent I on the Medical Collections team is responsible for the following:

• Ensures the accuracy of insurance coverage of Medicaid recipients by utilizing online verification sources and/or in person insurance company contacts and adds or updates verified insurance information to computer systems
• Maintains proficient computer skills in various state systems and online resources
• Follows all state, federal, DHHS and ORS policies

The Ideal Candidate
The model candidate for this position is someone who:

• has a background in research
• enjoys problem solving
• has good attention to detail
• is able to work with people in a manner which shows sensitivity, tact, and professionalism

Preference may be given to candidates who have experience in the medical or insurance fields.


Why You Should Join Our Team
You will not only work with a great team, but you will also receive great benefits. Click hereto see the variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program the State of Utah offers.


The Agency
The Office of Recovery Services is division within the Department of Health and Human Services. For more information on the Office of Recovery Services, please click here.

Additional Information

• All ORS job offers are contingent upon passing a Criminal Background Check.

The applicant chosen to fill this position may have access and exposure to Federal Tax Information (FTI), Health Insurance Portability and Accountability Act (HIPPA) information, Criminal Justice Information (CJI), and other confidential information as defined by 45 CFR 303.21(a).

Unauthorized access, use or disclosure is subject to federal and state penalties, fines, and disciplinary actions.


Physical Requirements
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

Working Conditions
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.